Brand Ambassador at Listers Group | Nuneaton, Coventry, UK

Listers Group

Brand Ambassador

Nuneaton, Coventry, UK (On-site)

Salary Not AvailableEntry LevelFull time

Posted 7 weeks ago

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Job Summary

Own showroom presence and customer engagement by guiding in person and digital inquiries, presenting vehicles with confidence, and driving high satisfaction through polished daily maintenance and presentation.

Showroom & Customer Experience: maintain a positive environment and respond to inquiries across phone, walk-in, email, and LiveChat.
Vehicle Presentation & Sales: promote and sell new and used vehicles per brand policies with strong product knowledge.
Customer Satisfaction & Rapport: achieve high satisfaction through effective engagement and rapport-building.

Job Description

Responsibilities

To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom
To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand’s trading policies
To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures
To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
To achieve a high level of customer satisfaction

Requirements

You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
Strong interpersonal and presentation skills.
A well-presented individual with a desire, character and attitude to succeed.
The ability to quickly establish and build rapport with our customers.

Benefits

33 days holiday including bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Company Events

Listers Group

Listers Group is one of the largest private family-owned motor retailer groups in the UK. We have been around since 1979, when we opened our first Audi and Volkswagen business in Coventry. The business has expanded and now represents 18 brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. These brands include Audi, BMW, CUPRA, Honda, Isuzu, Jaguar, Land Rover, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, ŠKODA, smart, Toyota, Volkswagen Passenger Cars, Volkswagen Commercial Vehicles and Volvo.

Founded in 1979

Stratford-Upon-Avon, England, GBR

934 employees (23 in marketing)

listers.co.uk