Brand Ambassador (Gyms and Leisure Centres)

Birmingham, UK (On-site)

Salary Not AvailableEntry LevelFull time

Posted 6 hrs ago

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Job Summary

Own and drive HealthHero engagement across gym and leisure sites, promoting services, gathering feedback and coordinating campaigns.

  • Visit and maintain a regular presence across sites
  • Engage members to promote HealthHero services
  • Capture feedback and report outcomes to support improvement

Job Description

Responsibilities

  • Visit and maintain a regular presence across an assigned portfolio of gym and leisure centre sites, acting as a HealthHero ambassador within the region.
  • Engage directly with members to promote HealthHero services, educating them on the healthcare and wellbeing benefits available and encouraging utilisation.
  • Build strong relationships with site managers and leisure centre teams to support ongoing awareness and engagement activities.
  • Deliver promotional campaigns, events and in-club activations, ensuring HealthHero branding and marketing materials are consistently visible and up to date.
  • Capture member and site feedback, reporting on activity, insights and engagement outcomes to support continuous improvement and programme growth.

Requirements

  • Excellent communication and interpersonal skills with the confidence to engage with people from diverse backgrounds.
  • Experience in a customer-facing role such as brand promotion, hospitality, retail, leisure, health & wellbeing, events or customer service.
  • Strong organisation and time management skills with the ability to manage visits across multiple sites independently.
  • Ideally, you will have a full UK driving licence and willingness to travel regularly within an assigned region.

Preferred

  • Experience working within the fitness, leisure, healthcare or wellbeing sectors.
  • Previous experience as a Brand Ambassador, Membership Advisor, Community Engagement Officer or similar field-based role.
  • Experience delivering promotional campaigns, activation events or community outreach programmes.

Benefits

  • Hourly Rate: £20 per hour offering a rewarding opportunity to represent one of Europe's leading digital healthcare providers.
  • Flexible part-time role (up to 15 hours per week), providing the autonomy to manage your schedule around site visits and personal commitments.
  • All business travel expenses paid, ensuring you can comfortably travel within your assigned region.
  • Free access to HealthHero services, including digital healthcare and wellbeing support, helping you look after your own health while promoting it to others.
HealthHero logo

HealthHero

3.1 Glassdoor

HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency. Active in the UK, Ireland, France and Germany, HealthHero offers 5 million consultations annually and provides services to 30 million covered lives. Our mission is simplifying healthcare, improving lives.

Founded in 2019
London, England, GBR
506 employees
0% recommend to a friend
1% CEO approval

Traffic Signals

Monthly Visitors
44.9K
Traffic Source Mix
Search
37.9%
Direct
51.1%
Referral
5.2%
Social
1.3%

Headcount Trend

Current headcount: ~506

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$151M
Last Raise
$82.9M
Series B

Funding History

  • Jul 2021
    Series B • $82.9M
  • Dec 2020
    Series A • $48.3M
  • Dec 2019
    Seed • $19.8M

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