B2B & B2C Digital Marketing Manager

Richmond, Darlington, UK (Hybrid)

£39K/yr – £49K/yrMid LevelFull time

Posted 3 weeks ago

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Job Summary

Own cross-channel growth by owning the UK Shopify site, SEO driven traffic, CRM content and email campaigns, plus Amazon and paid social activity with a strong focus on B2B and B2C e-commerce.

  • Shopify site ownership and merchandising: launch new products and seasonal ranges with optimized journeys.
  • Content and CRM growth: build a first-party data driven email program across B2C, B2B and resellers.
  • Channel integration: align website, SEO, CRM and campaigns with Homebase, creatives, and global teams to drive measurable impact.

Job Description

Responsibilities

  • Maintain and continually improve the Tony's UK Shopify website, including product merchandising and ensuring new products and seasonal ranges are launched effectively.
  • Deliver and optimise SEO/GEO/AEO activity to drive sustainable organic website traffic to drive B2B and B2C e-commerce.
  • Build and deliver the CRM content calendar across B2C, B2B and reseller audiences, building and optimising email campaigns using first-party data.
  • Drive growth and retention of Tony's email subscriber base through partnership campaigns and in person event-led lead generation.
  • Execute end-to-end campaigns on Amazon, including briefing our creative team, uploading content, product page enhancements and in-flight optimisation.
  • Deliver HFSS-compliant paid acquisition campaigns across Meta, LinkedIn and Google to drive growth for e-commerce and personalised chocolate products.
  • Manage internal and external content briefings for website, Amazon and campaign needs, ensuring consistency, quality and brand alignment.
  • Analyze performance across website, CRM, SEO and campaigns, translating data into clear recommendations and actions for key stakeholders.
  • Collaborate closely with Homebase e-commerce, creative and global digital teams to align on strategy and execution.
  • Support our B2B personalised team ensuring they have what they need to execute a handful of in-person events every year.

Requirements

  • Hands-on website management experience (Shopify ideal), with the ability to create product pages, manage updates and proactively improve user journeys.
  • SEO/GEO/AEO knowledge, with the ability to tweak and deliver content-led strategies that drive organic growth.
  • Strong analytical mindset with proficiency in Google Analytics and experience crafting performance reports that translate into actionable recommendations.
  • Experience with or exposure to Amazon campaign management and product page optimisation.
  • Paid media knowledge across Meta, LinkedIn and Google, with the ability to support and optimise HFSS-compliant campaigns.
  • Comfortable in a hands-on execution role managing multiple channels and stakeholders simultaneously.
  • A creative problem solver who finds resourceful ways to drive awareness and conversion when traditional paid routes are restricted.
  • Believe wholeheartedly in Tony's purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile.

Preferred

  • Proven experience running digital campaign calendars with end-to-end execution across multiple channels.
  • Strong CRM and email marketing experience, including building campaigns, monitoring performance and optimising results. HubSpot experience a bonus.
  • Hands-on website management experience (Shopify ideal), with the ability to create product pages, manage updates and proactively improve user journeys.
  • SEO/GEO/AEO knowledge, with the ability to tweak and deliver content-led strategies that drive organic growth.
  • Strong analytical mindset with proficiency in Google Analytics and experience crafting performance reports that translate into actionable recommendations.
  • Experience with or exposure to Amazon campaign management and product page optimisation.
  • Paid media knowledge across Meta, LinkedIn and Google, with the ability to support and optimise HFSS-compliant campaigns.
  • Comfortable in a hands-on execution role managing multiple channels and stakeholders simultaneously. This is not a pure strategy or people management position.
  • A creative problem solver who finds resourceful ways to drive awareness and conversion when traditional paid routes are restricted.
  • Believe wholeheartedly in Tony's purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile.

Benefits

  • we offer training programs, regular feedback cycles, coaching and a generous learning & development budget
  • a wide range of additional benefits, including health insurance
  • unlimited holidays
  • free healthy lunch at the office
  • company bonus and a shares participation plan
  • unlimited chocolate
Tony's Chocolonely logo

Tony's Chocolonely

Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide.Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands.With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price.Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.

Founded in 2005
Amsterdam, North Holland, NLD
460 employees (55 in marketing)