Account Manager

Responsibilities

• This will be a hands-on role working across a range of clients.
• It will be predominantly office based within the Raptor client services account team but will also involve field work such as on campus events, live events, shoots and roadshows.
• You will be expected to manage a team of 3 Account Executives and bridge the gap between client and agency, ensuring campaigns are planned and delivered to a high specification and ensuring account growth.
• You will work closely with the the senior team to ensure the project is planned and delivered to a high specification whilst also spotting areas of potential account growth
• You will report directly to Senior Account Manager/Account Director and will be a key component in driving the agency forward via excellent account management skills.
• Supporting, and in some cases leading client accounts within the agency, taking responsibility for the client / agency relationship.
• Ensuring the profitability and growth of incumbent client accounts.
• Managing the work, performance (based on agreed job role/spec) and professional development of more junior members – ensuring directors are aware of areas of improvement and success shown by Raptor team.
• Supporting your Line Manager to develop and implement account growth opportunities
• As with the above, supporting on responding to pitch opportunities and briefs through research, brainstorms and proposal writing.

Requirements

• Minimum of 3 year’s agency experience preferably with an experiential or event-based agency working with consumer clients.
• Ideally some experience working with youth brands.
• Experience managing and developing at least two people to ensure they achieve personal and company goals.
• Experience in managing clients directly whilst working across multiple client accounts and brands.
• Understanding of the student industry and student lifestyle.
• Experience within a promotional staffing function including briefing, managing and reporting.
• Experience managing social media within a client campaign and working with other agencies
• Understanding of linking digital and physical to benefit campaigns.

Benefits

• 24 days holiday per year
• Work from Anywhere Week
• Charity Day off
• Pension scheme
• Bonus scheme
• Vitality Health
• New business incentives scheme
• Annual summer & Christmas parties
• Team building & agency activities
• Discounts on local & national brands/businesses