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Marketing jobs

17 marketing jobs

7 days ago

Technical Product Marketing Manager, AI

Freshworks

San Mateo, CA (Hybrid)Full time$160K/yr – $200K/yr

7 days ago

Product Marketing Manager, Freshservice Platform

Freshworks

Boston, MA (Hybrid)Full time$150K/yr – $180K/yr

13 days ago

Director, Integrated Marketing

Freshworks

San Mateo, CA (On-site)Full time$205K/yr – $265K/yr

2 weeks ago

Product Marketing Manager, AI

Freshworks

San Mateo, CA (Hybrid)Full time$161K/yr – $200K/yr

3 weeks ago

Vice President - Corporate Communications

Freshworks

San Mateo, CA (On-site)Full time$290K/yr – $360K/yr

3 weeks ago

Digital Marketing Lead

Freshworks

San Mateo, CA (Hybrid)Full time$130K/yr – $152K/yr

3 weeks ago

Manager, Lifecycle Marketing

Freshworks

Boston, MA (Hybrid)Full time$135K/yr – $165K/yr

4 weeks ago

Senior Corporate PR Manager

Freshworks

San Mateo, CA (On-site)Full time$160K/yr – $195K/yr

5 weeks ago

Field Marketing Specialist

Freshworks

Florida, USA (On-site)Full time$100K/yr – $125K/yr

5 weeks ago

Lifecycle Marketing Specialist

freshworks

San Mateo, CA (Hybrid)Full time$123K/yr – $152K/yr

2 months ago

Lead - Partner Marketing

Freshworks

San Mateo, CA (Hybrid)Full time$128K/yr – $158K/yr

2 months ago

Lead - Americas Partner Marketing

Freshworks

San Mateo, CA (Hybrid)Full time$128K/yr – $158K/yr

3 months ago

Senior Director, Marketing Intelligence & Decision Science

Freshworks

San Mateo, CA (On-site)Full time$255K/yr – $315K/yr

3 months ago

Vice President, Scaled Demand Generation

Freshworks

San Mateo, CA (On-site)Full time$320K/yr – $400K/yr

3 months ago

Digital Marketing Campaign Specialist (New Business Acquisition)

Freshworks

San Mateo, CA (Hybrid)Full time$130K/yr – $162K/yr

3 months ago

Vice President, Scaled Demand Generation

Freshworks

Florida, USA (On-site)Full time$320K/yr – $400K/yr

4 months ago

Senior Data Analyst, Marketing Analytics

freshworks

San Mateo, CA (Hybrid)Full time$130K/yr – $160K/yr

All marketing roles in the US

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All marketing roles in the US

Get alerts for this search

17 jobs

Technical Product Marketing Manager, AI

Freshworks

San Mateo, CA (Hybrid)

$160K/yr - $200K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Product Marketing Manager, Freshservice Platform

Freshworks

Boston, MA (Hybrid)

$150K/yr - $180K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Director, Integrated Marketing

Freshworks

San Mateo, CA (On-site)

$205K/yr - $265K/yrIn-houseFull-timeDirector/executive10+ years exp.

13 days ago

Product Marketing Manager, AI

Freshworks

San Mateo, CA (Hybrid)

$161K/yr - $200K/yrIn-houseFull-timeSenior level5+ years exp.

2 weeks ago

Vice President - Corporate Communications

Freshworks

San Mateo, CA (On-site)

$290K/yr - $360K/yrIn-houseFull-timeSenior level15+ years exp.

3 weeks ago

Digital Marketing Lead

Freshworks

San Mateo, CA (Hybrid)

$130K/yr - $152K/yrIn-houseFull-timeSenior level3+ years exp.

3 weeks ago

Manager, Lifecycle Marketing

Freshworks

Boston, MA (Hybrid)

$135K/yr - $165K/yrIn-houseFull-timeSenior level8+ years exp.

3 weeks ago

Senior Corporate PR Manager

Freshworks

San Mateo, CA (On-site)

$160K/yr - $195K/yrIn-houseFull-timeSenior level8+ years exp.

4 weeks ago

Field Marketing Specialist

Freshworks

Florida, USA (On-site)

$100K/yr - $125K/yrIn-houseFull-timeMid level2+ years exp.

5 weeks ago

Lifecycle Marketing Specialist

freshworks

San Mateo, CA (Hybrid)

$123K/yr - $152K/yrIn-houseFull-timeMid level4+ years exp.

5 weeks ago

Lead - Partner Marketing

Freshworks

San Mateo, CA (Hybrid)

$128K/yr - $158K/yrIn-houseFull-timeMid level6+ years exp.

2 months ago

Lead - Americas Partner Marketing

Freshworks

San Mateo, CA (Hybrid)

$128K/yr - $158K/yrIn-houseFull-timeSenior level6+ years exp.

2 months ago

Senior Director, Marketing Intelligence & Decision Science

Freshworks

San Mateo, CA (On-site)

$255K/yr - $315K/yrIn-houseFull-timeSenior level12+ years exp.

3 months ago

Vice President, Scaled Demand Generation

Freshworks

San Mateo, CA (On-site)

$320K/yr - $400K/yrIn-houseFull-timeSenior level12+ years exp.

3 months ago

Digital Marketing Campaign Specialist (New Business Acquisition)

Freshworks

San Mateo, CA (Hybrid)

$130K/yr - $162K/yrIn-houseFull-timeMid level4+ years exp.

3 months ago

Vice President, Scaled Demand Generation

Freshworks

Florida, USA (On-site)

$320K/yr - $400K/yrIn-houseFull-timeSenior level12+ years exp.

3 months ago

Senior Data Analyst, Marketing Analytics

freshworks

San Mateo, CA (Hybrid)

$130K/yr - $160K/yrIn-houseFull-timeSenior level4+ years exp.

4 months ago

Freshworks

Technical Product Marketing Manager, AI

San Mateo, CA (Hybrid)

$160K/yr – $200K/yrSenior Level5+ years expFull time

Posted 7 days ago

Job Summary

Own the AI technical narrative for Freshservice, create architecture explainers, blogs, and guides, enable Solution Engineers and Customer Success with win-ready material, support high-depth evaluations and advisory conversations, collaborate with Product and Engineering to translate decisions into customer value, and represent Freshworks at events while tracking AI landscape.

Own the AI narrative and core material across the field
Build technical content for evaluations, POCs, and reviews
Partner with Product/Engineering to feed back buyer insights

Job Description

Responsibilities

Own the technical narrative for AI across Freshservice —how our agents work, how they're grounded in the right context, how quality is measured, and why our architectural choices matter.
Author technical content that holds up under scrutiny: architecture explainers, deep-dive blogs, whitepapers, model and evaluation narratives, and integration guides for platform teams.
Enable the technical field. Build the material that Solution Engineers, Solution Architects, and Customer Success need to win technical evaluations, POCs, and security or architecture reviews.
Support customer and prospect conversations directly when technical depth is the deciding factor, such as evaluations, advisory boards, analyst briefings, and customer interviews.
Partner with Product Management and Engineering across the lifecycle, translating technical decisions into customer value and carrying technical buyer feedback back into the roadmap.
Represent Freshworks externally at webinars, industry events, and in bylined technical writing.
Track the AI landscape, including models, agent frameworks, emerging protocols, competitive moves as well as how these trends will impact ITSM use cases.
What You'll Do:

Requirements

5+ years in product marketing, technical marketing, solutions engineering, or another technical customer-facing role in B2B SaaS
Real fluency in modern AI systems: agent frameworks and orchestration, tool-calling and MCP, retrieval and grounding, evaluation and quality measurement, fine-tuning, and the practical trade-offs among cost, latency, and accuracy
Comfort working hands-on in product and demo environments. You configure the workflows, run the prompts, and probe the edges yourself rather than waiting for a briefing. You don't need to be the person who builds the environment
A bias toward investigating. When you don't understand how something works, your first move is to go try it. Published writing, talks, repos, or shipped side projects tell us more than a slide library
Proven ability to write clearly and specifically for technical readers without hiding behind abstraction
Credibility with engineers. You can sit in an architecture review, follow it, and ask the question that changes the answer
A point of view. You arrive at discussions with a take, not a status update
Excellent written and verbal communication skills

Preferred

Experience marketing ITSM, IT Operations, DevOps, observability, cloud, cybersecurity, or enterprise infrastructure products
Familiarity with enterprise AI adoption patterns and the governance, security, and data-residency questions that gate it
Experience marketing to IT administrators, platform teams, and enterprise technology evaluators
Hands-on experience with agent development, evaluation frameworks, or automation and workflow platforms
A public footprint (e.g., writing, talks, demos, or repos) that shows how you think

Benefits

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
Freshworks also offers adoption and parental leave benefits.

Freshworks

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.

Founded in 2010

San Mateo, California, USA

9.6K employees (670 in marketing)

www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organic