Responsibilities

• Create a welcoming and engaging environment by initiating conversations with every customer.
• Deliver a personalized shopping experience by understanding customer needs and providing tailored product recommendations.
• Use storytelling to communicate product features, benefits, and brand heritage in a compelling way.
• Assist customers in fitting rooms and guide them through outfitting and purchase decisions.
• Consistently achieve individual sales goals and contribute to overall store performance.
• Build brand loyalty by promoting loyalty programs and creating memorable customer interactions.
• Develop and maintain deep knowledge of all products, including features, fits, materials, and performance benefits.
• Complete all required training programs and continuously stay current on new product launches and trends.
• Serve as a go-to resource for product knowledge, supporting teammates when needed.
• Confidently educate customers to help them make informed purchase decisions.

Requirements

• Must be 18 years of age or older.
• Retail or customer-facing experience preferred but not required.
• Full-time positions require open availability, including evenings, weekends, and holidays.
• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.

Benefits

• Pay Range for this position is:$15.75-$20.75/hour
• Full Time benefits:
• Paid Time Off
• Competitive health, dental, and vision insurance.
• Optional short- and long-term disability insurance.
• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Holiday Pay