Website Creative and Content Coordinator (aHEO)

New York, USA (On-site)

$75K/yr – $80K/yrMid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive CCNY’s web content creation and maintenance, ensuring accuracy, accessibility, and branding under the guidance of the Senior Website Creative and Content Developer.

  • Own content publishing and updates across CCNY web pages.
  • Must-have: 3–5 years of web content development and CMS experience (WordPress/Drupal).
  • Standout: ADA accessibility focus and cross-team collaboration with web development.

Job Description

Responsibilities

  • Collaborate with the Senior Website Creative and Content Developer to create and maintain web content that is accurate, engaging, and aligned with CCNY branding and marketing goals.
  • Create, edit, and publish web content, including text, images, and multimedia assets, ensuring accuracy, engagement, and alignment with CCNY branding and marketing goals.
  • Troubleshoot and resolve basic web issues, including broken links, formatting problems, or display inconsistencies, escalating complex issues to the Senior Website Creative and Content Developer as needed.
  • Support website design updates, page layout adjustments, and user experience improvements under the guidance of the Senior Website Creative and Content Developer.
  • Collaborate with the Web Development Team on technical planning and implementation, providing input on content updates, design consistency, and usability considerations.
  • Assist in ensuring all web content meets accessibility standards (ADA compliance) and best practices.
  • Maintain and update documentation, including content standards and style guides.
  • Monitor web pages for outdated information or inconsistencies and coordinate corrections with the Senior Website Creative and Content Developer.
  • Collaborate with other departments and vendors on content or design projects as directed by the Senior Website Creative and Content Developer.
  • Assist in content migration, website updates, and other digital communications projects.

Requirements

  • Bachelor's degree required
  • 3–5 years of professional experience in web creative content development, digital creative development for mass communications, or a related field
  • 3–5 years of proficiency in using a content management system (i.e. writing for the web) preferably WordPress and/or Drupal
  • Strong writing and editing skills, with experience writing for the web.
  • Working knowledge of basic HTML and CSS to support content formatting and troubleshooting.
  • Basic understanding of web design principles, UX/UI, and responsive design.
  • Ability to troubleshoot basic web issues and coordinate with the Senior Website Creative and Content Developer on complex problems.
  • Proficiency with graphic and design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma, or similar.
  • Understanding of web accessibility standards (ADA compliance).
  • Strong attention to detail and organizational skills.
  • Ability to collaborate effectively with the Senior Website Creative and Content Developer, Web Development Team, and other departments.

Nice To Have

  • Bachelor’s degree in Communications, Marketing, Digital Media, Web Design, Graphic Design, or a related field.

Benefits

  • health plans
  • competitive retirement/pension benefits and savings plans
  • tuition waivers for CUNY graduate study
  • generous paid time off
  • opportunity to participate in a lively, diverse academic community
The City University of New York logo

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City. Founded in 1847 as the nation’s first free public institution of higher education, CUNY today has seven community colleges, 11 senior colleges and eight honors, graduate and professional institutions spread across New York City’s five boroughs, serving nearly 240,000 undergraduate and graduate students and awarding 50,000 degrees each year.

Founded in 1930
New York, New York, USA
8.3K employees (236 in marketing)

Traffic Signals

Monthly Visitors
19.3M
Monthly Google Ads Budget
$65.1K
Traffic Source Mix
Search
37.5%
Direct
57.9%
Referral
3.8%
Social
0.4%
Paid
0.3%

Headcount Trend

Current headcount: ~8.3K

Marketing Team

Marketing Team Size
148 (2% of company)
Median Career Experience
15 years
Median Tenure
8.6 years

Funding

Total Funding
$7.4M
Last Raise
$5M
Grant, 10 months ago

Funding History

  • May 2025
    Grant
  • Mar 2024
    Grant • $5M
  • Jun 2022
    Grant

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