Website Content Coordinator at Unleashed Brands | Bedford, TX

Unleashed Brands

Website Content Coordinator

Bedford, TX (On-site)

Salary Not AvailableEntry Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive multi-brand website content operations and governance, coordinating updates, workflows, and cross-functional collaboration.

Own end-to-end content accuracy and promo lifecycle across 9 sites.
Must-have: 2+ years managing digital content with a CMS and multi-stakeholder alignment.
Standout: Cross-team collaboration with franchisees, corporate, and marketing leadership for timely updates.

Job Description

Responsibilities

Ensure all content across 9 brand websites is accurate, up-to-date, visually polished, and aligned with brand standards.
Manage the deployment and lifecycle of promotions, offers, and other limited-time content, including reviewing incoming briefs from marketing teams for completeness and timeliness.
Administer access and permissions across key platforms including Facebook Business Manager, Google Business Profile, Soci, WordPress, and others; approving, denying, or escalating requests based on established criteria.
Serve as the primary owner of Zendesk tickets related to website content and functionality, triaging and resolving issues efficiently while keeping stakeholders informed.
Partner with franchisees, corporate teams, and marketing leadership to gather requirements, troubleshoot issues, and deliver timely content updates.
Contribute to the overall strategy and direction of website content management, identifying opportunities to improve consistency, efficiency, and user experience across brands.
Create and maintain clear documentation of systems, workflows, and standard operating procedures.
Build and refine sustainable processes that reduce manual effort across the team.
Monitor websites proactively for broken links, outdated content, and other issues--resolving them before they're reported.
Take on ad hoc projects and stretch opportunities as they arise.

Requirements

2+ years of professional experience in a role that involved managing digital content, websites, or working across multiple stakeholders (marketing coordinator, digital marketing, content ops, or similar).
Hands-on familiarity with WordPress (or a comparable CMS with confidence you can pick up WordPress quickly).
Strong organizational skills and a genuinely systematic approach to work: you naturally think in terms of workflows, checklists, and documentation.
Comfort and curiosity with technology: you enjoy figuring out how unfamiliar tools work and aren't afraid to click around until you understand them.
Good judgment about when to push through on your own and when to ask for help or clarification.
Clear written communication and the ability to work professionally with franchisees, vendors, and internal stakeholders.
Bachelor's degree preferred but not required; relevant experience carries equal weight.

Preferred

Experience with Google Analytics, Google Search Console, or similar web analytics platforms.
Working knowledge of SEO fundamentals.
Familiarity with HTML, CSS, and/or JavaScript.
Awareness of web accessibility standards (WCAG).
Experience with Zendesk or similar ticketing systems.
Exposure to Facebook Business Manager, Google Business Profile, Soci, or other social/local listing platforms.

Benefits

Paid bi-weekly
Company Paid Holidays
Flexible Paid Time Off
Paid Parental Leave
Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
Competitive 401(k) Program with employer matching contributions
Daily dress code of "business casual"
A positive work environment
And much, much more

Unleashed Brands

Unleashed Brands is a franchise growth accelerator supporting growth-oriented brands geared at furthering child and adolescent development in three core areas – Learning (Science, Technology, Engineering, Arts and Mathematics), Playing (Celebrating, Escaping, and Connecting) and Growing (Music & Arts, Martial Arts, Swimming, Sports).

Founded in 2021

Bedford, Texas, USA

169 employees (26 in marketing)

www.unleashedbrandsplatform.com