Responsibilities

• Run the operating rhythm. Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.
• Keep the roadmap visible. Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.
• Groom the backlogs. Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.
• Track and chase. Follow up on action items across workstreams so nothing silently stalls.
• Escalate with judgment. Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.
• Support launch coordination. Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.

Requirements

• 4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.
• Web and demand generation experience a plus.
• Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail
• Excellent written communicator, especially in status updates and stakeholder summaries
• Fluent with backlog and project tracking tools (Asana, Jira, or similar)
• Comfortable working across functions and driving follow-through without formal authority
• Organized, proactive, and reliable, you notice when something is about to stall and act before it does
• Reporting Structure
• You'll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.

Preferred

• Web and demand generation experience a plus.

Benefits

• Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.
• From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching