Web Content Specialist

Responsibilities

• This position is located within the Office of Public Affairs (OPA), United States Customs and Border Protection (CBP), Department of Homeland Security (DHS).
• The Web Content Specialist manages the web content on CBP.gov, including reviewing and posting new content, coordinating development updates and implementing web standards and best practices.
• Typical duties include:
• Providing editorial and technical oversight for website publication requests;
• identifying and resolving content, accessibility, and technical issues;
• recommending improvements to website usability;
• and compiling website performance information.
• Managing the full website-content lifecycle using a content management system, including creating, editing, reviewing, publishing, archiving, and removing content;
• ensuring content meets established publishing, plain-language, branding, and accessibility requirements;
• and training content contributors.

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
• Please review further details via the following link.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU.