Responsibilities

• Write original product descriptions that clearly and accurately communicate key features and benefits, align with brand voice and content guidelines, and reflect customer needs and expectations.
• Accurately obtain, research, and document technical product details, including measurements and specifications, ensuring consistency and clarity.
• Assist in creating and editing engaging website articles and written content that support the web content strategy, increase traffic, and enhance brand visibility.
• Support website merchandising by organizing products within category and portal page structures, maintaining accurate listings, updating images, and ensuring an optimal online presentation.
• Maintain ongoing product information, including categories, images, and display details, ensuring alignment with brand standards and user experience best practices.
• Participate in video production tasks for the website, including planning, scripting, and on-camera involvement, as assigned.
• Coordinate and source images and graphics for use across the website and digital platforms, collaborating with relevant departments to ensure cohesive visual presentation.
• Edit written content and contribute constructive feedback during the creation of images, graphics, and videos to maintain content quality and alignment with brand standards.
• Participate in and adhere to workflow processes using platforms such as Asana and Microsoft Teams to manage tasks and meet project deadlines.
• Support the development and maintenance of online tools and customer-facing resources to improve usability and engagement.
• Address the key information customers seek
• Incorporate SEO best practices for visibility
• Are engaging, clear, polished, and error-free
• Reflect the appropriate brand voice and tone
• Use formatting that enhances readability and user experience
• Meet all project deadlines and workflow timelines
• Develop unique, creative content that identifies and leverages emerging trends to attract, engage, and grow target audiences.
• Write scripts and appear in video content, including instructional how-to videos and product features.
• Maintain social media project timelines and content calendars using Asana.

Requirements

• Extensive hockey knowledge is required, including familiarity with hockey equipment, apparel, terminology, player positions, leagues, brands, and current industry trends. The ideal candidate should be able to confidently create accurate, engaging, and informative content tailored to hockey players, parents, and fans across all skill levels.
• A strong understanding of the hockey community and culture is essential to effectively communicate with our target audience and produce authentic, relevant product content.
• Demonstrated ability to write clear, concise, and engaging content tailored to different audiences and platforms.
• Strong grammar, proofreading, and editing skills with a keen eye for detail and consistency in tone and style.
• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills.
• Maintain focus and attention to detail effectively.
• Work independently and remain motivated.
• Recognize when to seek assistance and collaborate effectively.
• Foster a positive attitude and strong work ethic, contributing actively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.

Preferred

• on-camera skills
• a passion for hockey

Benefits

• Medical, dental and vision benefits
• Paid vacation time
• Life and short-term disability insurance
• Merchandise discounts with all Sports Warehouse companies
• Access to on-site fitness facility
• Paid sick time
• 401(k) and profit-sharing programs
• Opportunities for growth
• Employee appreciation events