Responsibilities

• Manage STRS Ohio’s member, employer and associate websites, ensuring content, imagery and functionality are accurate, current and aligned with corporate identity and style standards; coordinate internal review and documenting processes and procedures.
• Design, develop, test, implement and maintain responsive websites, forms and applications for mobile and desktop using semantic, documented code, progressive enhancement and industry best practices.
• Develop data-driven pages and secure custom forms and applications using front-end and back-end technologies, including HTML, jQuery, PHP, CSV and XML, with interaction logging for security and troubleshooting.
• Manage online and email communications and marketing efforts, including email groups and lists; collaborate with the communication team on content and imagery and with Information Technology Services (ITS) to maintain application stability.
• Design, develop, test and maintain HTML email templates that function across major email clients; incorporate analytics and recommend improvements based on performance findings.
• Oversee third-party online programs and vendors, conduct annual evaluations, lead searches when replacements are warranted, and research, recommend, implement, maintain and troubleshoot approved applications.
• Serve as the organization’s online usability and user experience expert, ensuring websites and applications are user-friendly and supporting Member Benefits in resolving member access issues involving secure accounts.
• Direct quarterly usability and accessibility testing of external websites and digital content across supported browsers, platforms and devices; ensure ADA compliance and implement solutions to identified issues.
• Create prototypes, graphics, motion graphics and videos for web and email projects that meet client expectations and current devices, browsers and industry standards.
• Monitor webmaster inquiries, troubleshoot website and email issues, assist with assigned projects and serve as backup for other web team members.

Requirements

• Bachelor’s degree in journalism, public relations, communications, web/graphic design or a related field required.
• Seven or more years of experience in web design and development, online editing, writing and site design required, including HTML email development required.
• Proficiency in front-end technologies, including HTML, CSS, JavaScript/jQuery, AJAX and JSON, and back-end technologies, including PHP and SQL; knowledge of CSV and XML data access, storage and display required.
• Comprehensive knowledge of website and application development through server implementation, including browser access, troubleshooting and solutions that ensure functionality and user access.
• Expertise in responsive web design, typography, progressive enhancement and cross-browser, device and email-client compatibility required.
• Comprehensive knowledge of user interface and user experience standards, web usability and ADA accessibility requirements for users with visual, hearing, motor and cognitive impairments required.
• Familiarity with Google Fonts, Google Analytics and Looker Studio, including building and automating reports, analyzing results and implementing data-informed improvements.
• Ability to integrate and troubleshoot third-party applications and proficiency with Adobe Creative Suite and Acrobat products; Adobe After Effects and Premiere Pro experience preferred.
• Excellent writing, editing, proofreading, oral communication and interpersonal skills, with the ability to collaborate effectively and courteously across all organizational levels while maintaining client satisfaction and organizational goals required.
• Ability to work with and preserve confidential information required.

Preferred

• HTML, CSS, jQuery and PHP certifications preferred.
• Supervisory experience preferred.

Benefits

• a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.