Web Communications Manager

Columbus, OH (On-site)

$99K/yr – $119K/yrMid Level7+ years expFull time

Posted 6 days ago

Job Summary

Own and evolve STRS Ohio’s web presence by leading the design, development, usability, accessibility and content workflows across member, employer and associate sites, while overseeing marketing communications and vendor relationships.

  • Own web strategy and execution across multiple sites and channels.
  • Lead usability, accessibility and analytics to improve user experience and performance.
  • Coordinate vendor oversight, internal processes and cross-team collaboration to maintain stability and quality.

Job Description

Responsibilities

  • Manage STRS Ohio’s member, employer and associate websites, ensuring content, imagery and functionality are accurate, current and aligned with corporate identity and style standards; coordinate internal review and documenting processes and procedures.
  • Design, develop, test, implement and maintain responsive websites, forms and applications for mobile and desktop using semantic, documented code, progressive enhancement and industry best practices.
  • Develop data-driven pages and secure custom forms and applications using front-end and back-end technologies, including HTML, jQuery, PHP, CSV and XML, with interaction logging for security and troubleshooting.
  • Manage online and email communications and marketing efforts, including email groups and lists; collaborate with the communication team on content and imagery and with Information Technology Services (ITS) to maintain application stability.
  • Design, develop, test and maintain HTML email templates that function across major email clients; incorporate analytics and recommend improvements based on performance findings.
  • Oversee third-party online programs and vendors, conduct annual evaluations, lead searches when replacements are warranted, and research, recommend, implement, maintain and troubleshoot approved applications.
  • Serve as the organization’s online usability and user experience expert, ensuring websites and applications are user-friendly and supporting Member Benefits in resolving member access issues involving secure accounts.
  • Direct quarterly usability and accessibility testing of external websites and digital content across supported browsers, platforms and devices; ensure ADA compliance and implement solutions to identified issues.
  • Create prototypes, graphics, motion graphics and videos for web and email projects that meet client expectations and current devices, browsers and industry standards.
  • Monitor webmaster inquiries, troubleshoot website and email issues, assist with assigned projects and serve as backup for other web team members.

Requirements

  • Bachelor’s degree in journalism, public relations, communications, web/graphic design or a related field required.
  • Seven or more years of experience in web design and development, online editing, writing and site design required, including HTML email development required.
  • HTML, CSS, jQuery and PHP certifications preferred.
  • Supervisory experience preferred.
  • Proficiency in front-end technologies, including HTML, CSS, JavaScript/jQuery, AJAX and JSON, and back-end technologies, including PHP and SQL; knowledge of CSV and XML data access, storage and display required.
  • Comprehensive knowledge of website and application development through server implementation, including browser access, troubleshooting and solutions that ensure functionality and user access.
  • Expertise in responsive web design, typography, progressive enhancement and cross-browser, device and email-client compatibility required.
  • Comprehensive knowledge of user interface and user experience standards, web usability and ADA accessibility requirements for users with visual, hearing, motor and cognitive impairments required.
  • Familiarity with Google Fonts, Google Analytics and Looker Studio, including building and automating reports, analyzing results and implementing data-informed improvements.
  • Ability to integrate and troubleshoot third-party applications and proficiency with Adobe Creative Suite and Acrobat products; Adobe After Effects and Premiere Pro experience preferred.

Preferred

  • HTML, CSS, jQuery and PHP certifications preferred.
  • Supervisory experience preferred.
  • Adobe After Effects and Premiere Pro experience preferred.

Benefits

  • a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.

Salaries

Posted range

$99K/yr – $119K/yr

Taken straight from the job posting.

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Web Communications Manager

State Teachers Retirement System of Ohio · Columbus, OH · On-site