Responsibilities

• Own the growth agenda for the US digital business, with accountability for key performance indicators including customer acquisition, active users, transactions, revenue, conversion, retention, and customer lifetime value.
• Develop and execute strategies to accelerate growth across acquisition, activation, repeat usage, and monetization.
• Monitor customer, corridor, competitive, and market trends, translating insights into clear commercial actions and prioritized initiatives.
• Define and lead the US go-to-market strategy for key initiatives, including product launches, feature rollouts, and market-specific programs.
• Drives Product and Marketing to ensure successful commercialization of digital capabilities through strong positioning, messaging, and launch execution.
• Identify opportunities to evolve pricing, customer experience, and value proposition to unlock growth.
• Lead pricing strategy for the US digital business, including segmentation, promotions, and optimization to improve growth and unit economics.
• Leverage analytics and customer insights to identify friction points and improve conversion, retention, and customer lifetime value.
• Partner with Analytics and Marketing to optimize channel performance and investment strategy across performance marketing, lifecycle, and retention efforts.
• Build and influence data-driven business cases to guide decision-making and prioritization across functions.

Requirements

• 10+ years of experience in fintech, payments, digital banking, consumer technology, e-commerce, or related digital businesses.
• Proven track record leading digital growth, go-to-market, or business management functions with ownership of acquisition, conversion, retention, pricing, and revenue outcomes.
• Strong commercial and operating instincts, with the ability to move between strategy and execution in a fast-paced environment.
• High level of comfort with analytics and data-driven decision-making to deliver measurable business impact.
• Deep understanding of growth drivers in high-volume, transaction-based businesses, including funnel optimization, retention, and unit economics.
• Experience partnering closely with product organizations and influencing priorities through market insight and business cases.
• Demonstrated ability to lead and influence across cross-functional, global, and matrixed environments.
• Experience building, leading, and scaling high-performing teams.
• Excellent communication and stakeholder management skills, including the ability to influence senior leadership.
• Bachelor’s degree required; MBA or advanced degree preferred.

Preferred

• Experience in remittances, cross-border payments, or fintech strongly preferred.
• Experience in US digital money movement, particularly across key outbound corridors such as India and Latin America.
• Background in digital-first, high-growth environments with strong commercial ownership.
• Experience in GM-like or market leadership roles (versus purely product-led roles).

Benefits

• You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
• Your United States specific benefits include:
• - Paid Time Off
• - Medical, Dental and Life Insurance
• - Tuition Assistance Program
• - Student Loan Repayment (below manager level only)
• - Parental Leave
• - One day volunteer time off
• - $0 Money Transfer Fee Discount Code – Quarterly
• - Recognition Program “Game Changers”
• - Employee Discount Program
• - Global Adoption Assistance
• - Global Scholarship Awards Program
• - 401K plan