VP, Client Services (Access Marketing)

Responsibilities

• Own and lead the client’s business within the agency. Lead the agency team with a thorough knowledge of marketing strategy, competitive landscape, challenges and opportunities that will influence the brand, market research techniques, brand planning, promotional venues, scientific background, and medical/legal requirements
• Develop and maintain senior-level client relationships, providing value as a strategic thinker, problem solver, and team leader
• Lead agency teams in annual brand planning
• Build and support a strong and strategically focused client/agency team
• Direct and motivate Account Supervisors and Senior Account Executives to effectively deliver value to our clients
• Guide team members’ career paths and skills development; conduct and coach direct reports and team members through regular feedback sessions
• Manage and monitor account financial performance, including group productivity and profitability
• Collaborate with creative team to initiate, develop, and produce the best possible creative product
• Ensure proper management of issues regarding timelines and cost efficiencies
• Propose and supervise client relationship-building activities

Requirements

• Must possess a deep and thorough understanding of the pharma/healthcare advertising industry
• Digital marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution, and measurement
• Demonstrated effectiveness in managing multiple clients and account teams
• Demonstrated success at developing valued relationships with senior-level client management
• Demonstrated success as strategic partner to clients
• Digital and multi-channel experience
• Must have participated actively in new business initiatives including planning and pitch presentations
• Must have proven success at identifying opportunities and securing organic client growth
• Superior presentation skills
• 12+ years of Brand AOR account experience, 5+ years of pharmaceutical advertising agency experience preferably in unbranded, disease awareness, patient marketing and education.

Benefits

• You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind.
• Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year.
• We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
• Access free counselling through our employee assistance program and personalized health support.
• Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey.
• You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.