Responsibilities

• Serve as the day-to-day lead and client contact across priority accounts and workstreams.
• Lead the daily rhythm of client engagements, translating strategy into action, and ensuring deliverables, timelines, and opportunities are managed with consistency and care.
• Listen closely to client needs and preferences while ensuring teams are prepared and follow-through is clear.
• Track risks and roadblocks, solve what you can, and escalate when senior input is needed.
• Spot and flag organic growth opportunities, including new workstreams, scope expansion, executive visibility opportunities, or moments to bring additional capabilities to the client.

Requirements

• 7+ years of experience in account leadership or client service in healthcare, life sciences, corporate affairs, public relations, or integrated communications.
• Strong client-facing presence and the ability to build trust with clients, senior leaders, teams, vendors, subject matter experts, and partner agencies.
• Ability to connect the dots across conversations, workstreams, stakeholders, client needs, and business opportunities.
• Strong writing and content development and presentation skills
• Confidence holding people accountable while maintaining positive, productive relationships.
• High attention to detail, sound judgment, and comfort working in fast-moving, ambiguous environments.

Benefits

• Health benefits to include Medical, Dental and Vision
• Company match 401k
• Flexible paid time off (PTO) and sick time