Responsibilities

• Produce social-first video content end-to-end (development/ideation, scripting, pre-production, production, post, and distribution) across Chase social platforms
• Lead hands-on production including shooting, lighting, audio capture, interviewing, and directing talent (employees, customers, partners, spokespeople) in studio and field settings
• Edit and finish assets for platform-native delivery, ensuring correct specs, pacing, sound design, color, motion graphics, and accessibility (captions, transcripts, audio considerations)
• Translate strategy into story by partnering with social strategy and channel owners to develop concepts, outlines, scripts, and shot lists that meet communication goals and audience needs
• Own production planning and logistics including schedules, run-of-show, location considerations, crew/vendor coordination, equipment needs, and day-of execution for efficient shoots
• Manage a steady pipeline of work across multiple stakeholders and timelines, proactively flagging risks, dependencies, and trade-offs while maintaining quality and consistency
• Guide creative reviews and approvals by coordinating feedback loops, versioning, and final sign-offs ; ensure appropriate use of releases, licensing, and documentation to mitigate risk and meet compliance requirements
• Maintain organized systems and archives (source files, project files, final deliverables, releases, compliance artifacts, caption files) to enable reuse, auditing, and efficient collaboration
• Stay on top of social video trends and platform changes (new formats, creator behaviors, editing styles, algorithm signals), and recommend test-and-learn opportunities for Chase
• Consult and collaborate across the organization providing guidance for video needs tied to events, recruiting, internal/external moments, senior leader engagements, and cross-channel storytelling—ensuring social-first principles where relevant

Requirements

• 7+ years of video production experience producing compelling content in a comparable environment (news, television, agency, editorial, brand/corporate)
• Demonstrated expertise producing for social platforms, with a portfolio that reflects platform-native storytelling, strong craft, and an understanding of audience behavior
• Strong production fundamentals: DSLR/mirrorless videography, multi-source audio capture, interview lighting, and on-location problem solving; comfortable working lean and fast
• Excellent editorial judgment and storytelling ability, with strong writing/scripting skills and the ability to shape narratives quickly from complex or sensitive topics
• Proven ability to manage multiple projects and deadlines in a fast-paced, highly collaborative, cross-functional environment
• Knowledge of digital video best practices (formats, codecs, aspect ratios, compression, sound mix, captions, deliverable specs) across major social platforms
• Understanding of rights and clearances including copyright, trademark, licensing, music usage, releases, and fair use
• Strong interpersonal and stakeholder management skills with the ability to communicate clearly, collaborate effectively, and present confidently to senior partners
• A detail-oriented, solutions-first mindset, comfort with ambiguity, and the ability to adjust quickly when priorities shift

Preferred

• Experience producing content within financial services or other regulated industries, including navigating legal/compliance reviews and documentation; experience with motion design/animation, storyboarding, and/or template-based graphic systems for social
• Still photography experience and/or ability to capture assets for thumbnails, key art, and social cutdowns; familiarity with distributed production models (remote shoots, vendor kits, virtual interviews) and vendor/crew management
• Bachelor’s degree in Media Communications , Film/TV Production, Journalism, or related discipline (or equivalent practical experience)
• Advanced post-production skills with proficiency in Adobe Creative Suite, including Premiere Pro and After Effects; familiarity with Illustrator/Photoshop

Benefits

• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.