Responsibilities

• Develop and executes an integrated marketing and communications strategy aligned with organizational goals.
• Serve as the organization’s brand steward, ensuring consistent application of brand standards across all departments and channels. Establishes and maintains brand guidelines, tone of voice, and visual standards.
• Oversee brand management, messaging, and visual identity across all platforms.
• Lead philanthropic marketing and storytelling initiatives that support Development efforts.
• Oversee executive, board, and organizational communications, including key messaging, presentations, and crisis communications support as needed.
• Develop and lead the organization’s crisis communication strategy, ensuring timely, transparent, and accurate messaging to protect and uphold the brand’s reputation.
• Prepare and coach key spokespersons within the Executive Team and Board to deliver consistent, confident, and mission-aligned messaging during crises.
• Partner with the Risk Committee and key Village staff to identify potential vulnerabilities, establish proactive communication protocols, and ensure alignment with organizational risk management strategies.
• Create and maintain a comprehensive crisis communication plan, including internal and external communication procedures, media response guidelines, and stakeholder engagement strategies.
• Monitor emerging issues and proactively manage potential reputational risks, leveraging social listening and media monitoring tools.

Requirements

• Bachelor’s Degree in Marketing, Communications, Business Administration, or related field required.
• Minimum of 10 years of progressive marketing experience, including at least 7 years in a leadership role.
• Valid driver’s license and clean driving record.

Preferred

• Master’s Degree or equivalent experience.
• Experience with marketing and CRM platforms such as Salesforce, Marketing Cloud, Sprout, and other digital marketing tools preferred.
• Experience supporting fundraising or philanthropic initiatives through integrated marketing campaigns, storytelling, and donor engagement strategies.
• Commitment to ongoing professional development and continuous learning in marketing, communications, and leadership practices.