Responsibilities

• Serve as senior strategic advisor to day-to-day clients and executives on complex reputation challenges, stakeholder engagement strategies, and integrated communications planning.
• Build and position corporate leaders as industry thought leaders and trusted voices through earned media, speaking opportunities, bylined content, and industry forum participation.
• Manage integrated communications programs that span earned media relations, issues management, crisis communication, executive positioning, content strategy, stakeholder engagement, and digital channels—working efficiently under tight timelines and shifting priorities.
• Build and maintain relationships with top-tier business, trade, policy, and industry reporters and editors critical to client reputation and brand positioning.
• Coordinate rapid-response protocols and crisis communication efforts, serving as key communicator during sensitive issues or operational challenges.
• Lead storytelling and message development that reflects sophisticated understanding of corporate client business models, industry dynamics, stakeholder concerns, and competitive landscape.
• Coordinate with internal teams across multiple workstreams; ensure clarity on deliverables, deadlines, accountability, and strategic alignment.
• Support team members with clear direction, remove blockers, and maintain momentum in a fast-paced, high-stakes environment.
• Model excellence in client service, strategic thinking, and professional execution.

Requirements

• 8-10+ years of corporate communications and corporate reputation experience in an agency environment, with at least three years managing client relationships and strategic communications programs.
• Expertise in the retail, manufacturing and/or healthcare sectors is a plus.
• Crisis and issues management experience— demonstrated ability to develop protocols, lead rapid response, manage executives during sensitive situations, and protect corporate reputation during challenging circumstances.
• Strong media relations expertise—proven ability to build and maintain relationships with top-tier business, trade, and policy reporters; develop compelling story angles; and secure quality earned media placements in premium outlets.
• Executive positioning and thought leadership background— experience positioning corporate leaders as industry experts, developing speaking opportunities, managing bylined content, and building executive brand and visibility.
• Demonstrated strategic counsel capabilities—ability to provide senior-level advice on complex reputation challenges, develop comprehensive communications strategies, and counsel executives on stakeholder engagement and business-critical communications decisions.
• Exceptional organizational and project management skills— ability to manage multiple complex programs simultaneously, coordinate across teams, manage competing priorities, and deliver under tight timelines without compromising quality.
• Proven ability to build and mentor teams, develop junior- and mid-level talent, and support the career growth and professional development of others.

Preferred

• Expertise in the retail, manufacturing and/or healthcare sectors is a plus.

Benefits

• A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.