Responsibilities

• Serving as the senior strategic advisor and executive client lead across a portfolio of branding, marketing, and creative engagements
• Building trusted relationships with senior client stakeholders while providing proactive counsel that drives business results
• Leading integrated account strategy across multiple clients, ensuring exceptional client service, high-quality deliverables, and long-term account growth
• Partnering with Strategy, Creative, Project Management, Production, and specialty teams to develop integrated solutions that meet client objectives and deliver an exceptional client experience
• Leading strategic planning sessions, executive presentations, workshops, and client meetings across all phases of an engagement
• Overseeing account profitability, resource planning, budgets, and overall commercial health across your portfolio
• Identifying opportunities to expand existing client relationships while contributing to new business efforts, proposals, pitches, and broader agency growth initiatives.
• Mentoring, developing, and inspiring account management talent while fostering collaboration and high performance across cross-functional teams
• Guiding teams through complex client challenges, evolving priorities, and difficult conversations with confidence and sound judgment
• Driving operational excellence by ensuring teams are aligned, empowered, and delivering work efficiently and effectively

Requirements

• 8-12 years of client services or account management experience, ideally within a branding, creative, advertising, or integrated agency environment
• Experience demonstrating success leading senior client relationships and managing complex, multidisciplinary engagements
• Experience providing strategic counsel to executive-level stakeholders and presenting to senior audiences
• Strong understanding of branding, creative development, production, digital marketing, and integrated campaign execution
• Proven ability to lead cross-functional teams while balancing client satisfaction, operational excellence, and profitability
• Experience developing scopes of work, budgets, commercial strategies, and account growth plans
• Strong business acumen with a track record of identifying account expansion opportunities and contributing to new business efforts
• Excellent communication, presentation, relationship-building, and leadership skills
• Ability to thrive in a fast-paced, collaborative agency environment while managing multiple priorities
• Strong strategic thinking, problem-solving, and decision-making skills

Preferred

• Bachelor's degree in Advertising, Marketing, Communications, Business, or related field preferred
• Experience supporting clients in financial and professional services, private markets, technology, AI, healthcare, or other complex B2B industries preferred.

Benefits

• 401(k) employer match : There is no time like the present to prepare for your future!
• Premium healthcare plans, including medical, dental and vision coverage : Your health comes first.
• Hybrid work model : 3 days in the office, 2 days from home - Pick your own schedule.
• 2 weeks of remote work per year : You do you!
• Generous Paid Time Off (PTO) package including birthday PTO : Enjoy life's moments.
• Custom career opportunities : Choose your own adventure!