Vice President, Client Management

Responsibilities

• Develop and execute strategic vision for assigned client(s).
• Proactively identify and integrate emerging creator led marketing to enhance value propositions for agency partners.
• Partner with cross-functional leadership to define and refine go-to-market strategies that validate creator marketing, contributing to revenue goals.
• Lead thought leadership initiatives that reinforce our positioning as a strategic partner.
• Serve as point of contact for assigned key client stakeholders, fostering trusted, long-term partnerships.
• Maintain deep knowledge of agency clients and teams across respective assigned agencies.
• Lead day to day operational teams grounded in service and support of campaign activations.
• Manage and resolve client escalations, when necessary raising to the SVP, Client Management lead as appropriate and serving as the escalation final owner for the portfolio prior to SVP review (except in cases requiring immediate SVP/CCO involvement).
• Own the client communications strategy and operating cadence for the portfolio, including weekly status/WIP expectations and executive-level QBR planning and delivery.
• Deliver revenue target goals for assigned clients.

Requirements

• 8-10 years of experience in client leadership, agency management, or related roles within media, marketing, or influencer ecosystems; proven experience leading cross-functional teams and navigating complex holding-company environments.
• Strong understanding of influencer marketing, creator-led content, and performance-driven campaigns.
• Exceptional communication, organizational, and stakeholder management skills.
• Demonstrated ability to manage multiple clients, priorities, and partners with focus, resilience, and attention to detail.
• Travel required for client and internal meetings.
• In-office presence highly recommended at least once per week (distance permitting).

Benefits

• Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.