Responsibilities

• Serve as a relationship manager for Rivian Financial Services, developing a deep understanding of Rivian’s programs, pricing, incentives, product strategy, and business objectives.
• Work with the Brand Director to manage the P&L and portfolio performance for the EV captive finance program, ensuring the business performs within established financial, operational, and risk parameters.
• Lead the financing experience across Chase and Rivian platforms, identifying opportunities to improve the customer journey, enhance capabilities, and deliver a high level of client and customer service.
• Identify opportunities to bring together the broader assets of JPMorgan Chase to develop and execute strategies that support Rivian’s growth objectives and strengthen the captive finance partnership.
• Manage the end-to-end development and implementation of new capabilities, including business design, project planning, product requirements, user acceptance testing, operational impact analysis, and final deployment.
• Own and manage the product and technology roadmap, prioritizing initiatives based on business impact, customer experience, operational readiness, and portfolio performance.
• Partner with Rivian and internal teams to evaluate product features, pricing, subvention, and competitive positioning; recommend program enhancements to remain competitive in the marketplace.
• Monitor EV industry trends, competitive developments, digital retailing strategies, and potential partnership opportunities; apply insights to improve strategy and execution. and collaborate with the Brand Director and Auto support teams to develop scalable, consistent, and sustainable processes that support the unique needs of EV manufacturers.
• Lead governance and approval processes for new strategies, capabilities, and initiatives, coordinating across Product, Risk, Legal, Marketing, Finance, Controls, Compliance, and other key partners and leverage reporting, analytics, and business insights to identify opportunities, address performance gaps, and drive product and portfolio performance.
• Develop and deliver senior-level materials for Executive Committee meetings, Business Unit Reviews, strategic updates, and ad hoc communications.

Requirements

• 7+ years of experience in automotive finance, captive finance, financial services, consumer lending, product strategy, or strategic partnerships.
• Strong financial, analytical, and strategic problem-solving skills, with experience managing portfolio performance, business cases, or P&L outcomes.
• Ability to lead complex, cross-functional initiatives across large matrixed organizations.
• Strong relationship management and influencing skills, with the ability to build trust and credibility with internal and external senior stakeholders.
• Experience developing product requirements, managing technology roadmaps, supporting user acceptance testing, and leading implementation efforts.
• Knowledge of credit, risk, compliance, controls, operational processes, and governance frameworks.
• Strong executive communication skills, including the ability to simplify complex topics into clear, concise, senior-level materials.
• Ability to leverage data, market insights, and stakeholder feedback to identify opportunities and make informed business decisions.
• High degree of ownership, urgency, intellectual curiosity, and comfort operating in a fast-paced, evolving business environment.
• Advanced PowerPoint and Excel skills.

Preferred

• Experience working with OEMs, private label captive finance companies, co-brand partnerships, or direct-to-consumer digital platforms preferred.

Benefits

• Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.