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CDW is supporting an existing customer on an immediate onsite (Irvine) consulting need. Specifically, we are looking for an experienced UC Migration Engineer to join their team.

Project Summary

Seeking a senior telecommunications professional to support the final phase of a large-scale enterprise voice modernization initiative, migrating approximately 4,500 phone numbers from a legacy Mitel PBX environment to Microsoft Teams Phone, AudioCodes analog gateways, and Avaya platforms. This project-focused role includes migration planning, implementation, troubleshooting, validation, documentation, and knowledge transfer.

Primary Responsibilities

• Migrate approximately 4,500 phone numbers from Mitel PBX to Teams Phone, AudioCodes gateways, and Avaya.
• Convert Mitel Hunt Groups (HTGs) into Microsoft Teams Call Queues.
• Configure, administer, and troubleshoot Teams Phone, Mitel PBX, and AudioCodes gateway environments.
• Validate phone number ownership, usage, and migration requirements with stakeholders.
• Analyze telecom inventory, LDAP, billing, and PBX data to support migration planning.
• Identify and mitigate risks associated with complex voice migration scenarios.
• Develop technical documentation, standards, migration procedures, and knowledge transfer materials.
• Create reports, dashboards, and tracking tools using Excel and other data analysis tools.
• Support healthcare and specialized voice migration initiatives as needed.