Trust & Safety and Technology Communications Manager

New York City, NY (On-site)

$122K/yr – $220K/yrSenior Level5+ years expFull time

Posted 14 hrs ago

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Job Summary

Own the storytelling for R&D, open source, engineering, and product innovations, translating technical work into credible, engaging content.

  • Develop clear, credible messaging around our R&D, open-source initiatives, engineering work, and product innovations
  • Proactively identify technical storytelling opportunities and translate them into high-quality blog posts and other owned content
  • Pitch and land stories across a mix of traditional and non-traditional channels, including developer-focused media, blogs, and online communities

Job Description

Responsibilities

  • Develop clear, credible messaging around our R&D, open-source initiatives, engineering work, and product innovations
  • Proactively identify technical storytelling opportunities and translate them into high-quality blog posts and other owned content
  • Pitch and land stories across a mix of traditional and non-traditional channels, including developer-focused media, blogs, and online communities
  • Support technical speaking engagements, events, and external moments that showcase our expertise and innovation
  • Review academic research outputs for both reputational risks and storytelling opportunities
  • Partner closely with product, engineering, and cross-functional communications teams (e.g., privacy, security) to provide strategic counsel on communicating responsible technology development

Requirements

  • BA/BS degree in a technical, communications, or related field
  • 5+ years of experience in tech communications, with a strong track record of writing and storytelling
  • Fluency in technical and engineering concepts, with the ability to engage credibly with technical audiences
  • Familiarity with both traditional tech media and non-traditional channels (e.g., technical blogs, GitHub, Reddit, developer forums)
  • Strong organizational and project management skills, with the ability to independently drive workstreams
  • Proactive, adaptable, and results-oriented working style
  • Passion for technical storytelling and translating complex ideas into compelling narratives

Preferred

  • Established relationships across both traditional tech media and non-traditional developer communities
  • Experience operating in global, cross-functional environments
  • Experience supporting technical speakers and presentations at industry conferences
  • Background working with or within a PR/communications agency
  • Analytical mindset with sound judgment, particularly in evaluating technical content and potential risks
  • Comfort working in fast-paced, evolving environments with shifting priorities

Benefits

  • Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
  • Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
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TikTok

3.2 Glassdoor

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

Founded in 2003
Los Angeles, California, US
71K employees (26,053 in marketing)
48% recommend to a friend
70% CEO approval

Traffic Signals

Monthly Visitors
3B
Traffic Source Mix
Search
36.6%
Direct
59.4%
Referral
2.7%
Social
1.1%
Paid
0.2%

Headcount Trend

Current headcount: ~79.7K

Marketing Team

Marketing Team Size
23,667 (30% of company)
Median Career Experience
10 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
74

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