Associate Manager, Demand Forecasting and Tracking - Strategy & Operations
DoorDash USA
Los Angeles, CA (On-site)
$105K/yr - $155K/yrIn-houseFull-timeMid level4+ years exp.
3 months ago
Training Operations Manager
St. Petersburg, FL (On-site)
Salary Not AvailableFull time
Posted 2 months ago
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Job Description
Overview
The Training Operations Manager is responsible for developing and delivering training, communication, and enablement strategies that support Sales Operations and Sales Support teams. This role ensures teams are equipped with the knowledge, tools, and resources needed to execute efficiently and consistently across markets.
This position plays a key role in driving adoption of systems, standardizing processes, and improving communication across Sales Ops, Support, and cross- functional partners.
Key Responsibilities
Training & Enablement
This role is critical to ensuring Sales Operations and Support teams are aligned, informed, and equipped to execute at a high level. The Training Operations Manager will drive consistency, improve system adoption, and enhance overall team performance through effective training and communication.
The Training Operations Manager is responsible for developing and delivering training, communication, and enablement strategies that support Sales Operations and Sales Support teams. This role ensures teams are equipped with the knowledge, tools, and resources needed to execute efficiently and consistently across markets.
This position plays a key role in driving adoption of systems, standardizing processes, and improving communication across Sales Ops, Support, and cross- functional partners.
Key Responsibilities
Training & Enablement
- Design, develop, and deliver training programs for Sales Operations and Sales Support teams
- Lead onboarding and ongoing education for new hires and existing team members
- Create and maintain training materials, including guides, playbooks, and quick reference resources
- Identify knowledge gaps and proactively build training to address evolving business needs
- Partner with leadership to reinforce best practices and ensure consistency across teams
- Own and manage internal communication strategy for Sales Operations and Support teams
- Translate complex processes, updates, and system changes into clear, actionable communication
- Develop standardized messaging for rollouts, policy updates, and operational changes
- Ensure alignment and consistency in communication across markets and teams
- Partner with cross-functional teams to coordinate communication of new initiatives and updates
- Support adoption and effective use of systems and tools used by Sales Ops and Support teams (e.g., CRM, order management, reporting tools)
- Develop training and documentation to support system enhancements and new tool rollouts
- Act as a liaison between end users and technical teams, helping surface feedback and improvement opportunities
- Identify opportunities to improve workflows through better utilization of systems and tools
- Partner with Sales Ops and Product teams to ensure tools align with operational needs
- Standardize processes and documentation to improve efficiency and scalability
- Monitor training effectiveness and continuously refine programs based on feedback and performance
- Support change management efforts tied to new processes, tools, and initiatives
- Track and report on training completion, adoption, and impact
- 4-6+ years of experience in Sales Operations, Training, Enablement, or related roles
- Experience designing and delivering training programs in a fast-paced environment
- Strong communication skills with the ability to simplify complex information
- Familiarity with CRM systems and sales tools (Salesforce experience preferred)
- Experience working cross-functionally with Sales, Operations, and Product teams
- Strong organizational skills and attention to detail
- Clear and effective communicator
- Strong instructional design and training delivery skills
- Systems and process-oriented mindset
- Proactive and solution-driven
- Ability to influence and drive adoption across teams
This role is critical to ensuring Sales Operations and Support teams are aligned, informed, and equipped to execute at a high level. The Training Operations Manager will drive consistency, improve system adoption, and enhance overall team performance through effective training and communication.
Clipp
Clipp is a leading provider of multichannel advertising and promotional solutions for local businesses through magazine publications and digital offerings. As one of the largest direct-mail publishers in the country, Clipp boasts more than 16,000 clients and mails to more than 21 million homes each year, reaching one in four owner-occupied households in the U.S. Our driving mission is to provide consumers with real savings, close to home. In our over 40-year history, Clipp has evolved from a student startup to a multi-state enterprise with hundreds of local editions and specialty publications. Our print brands include Clipp and Prestigious Living. Clipp’s digital presence on Clipp.com and the Clipp App feature thousands of free coupons and hundreds of half-price Deals, every day, right in your neighborhood. Clipp is owned by AmatoMartin, a privately held investment company.
