Responsibilities

• Managing the open enrollment training program, from planning through execution, which delivers virtual workshops and in-person multi-day workshops in various cities for ANA members and non-members
• Ensuring a white glove experience for members before, during, and after the training workshops
• Collaborating and developing relationships with instructors for scheduling availability, receiving workshop materials, delivering successful workshop experiences, providing all pertinent workshop information before, during, and after workshop, processing invoices etc
• Virtual Workshops
• Managing seamless execution of workshops including website management, the registration process, member/ non-member communication, Zoom workshop set-up, surveys, attendance reconciliation etc
• Managing and leading the execution of Zoom virtual practice sessions and workshops
• In-Person, Multi-Day Workshops/Bootcamps
• Managing comprehensive project management and seamless execution of workshops including website management, the registration process, member/ non-member communication, printing/packaging/shipping materials, A/V, room set-up requirements, venue directions/parking/security needs, catering, surveys, networking receptions etc
• Managing venue/host relationships by identifying and securing scheduling at venues throughout the year
• Attending/managing the execution of in-person workshops in various cities (including NYC) with the ability to travel (may vary, approximately 5%)
• Ensuring accurate financial and metric management and on-going business reporting including invoicing, financial tracking, and collecting/managing on-going metrics for the training program
• Providing training program marketing support through weekly emails, website and content management (publishing of workshop descriptions/registration), social media campaigns/blogs, marketing collateral, and event-cross promotion at other events
• Annual budget planning, including strategy, financial and metric projections, and scheduling of all workshops
• Developing, reviewing, and managing the accuracy of event posting/publishing on the ANA website
• Managing customer service inquiries

Requirements

• Bachelor’s degree along with 4-6 years of solid work experience planning, managing, and executing training programs and/or events
• Knowledge of and experience using virtual training platforms such as Zoom for training and/or events
• Logical thinker with excellent administrative, organization, and project management skills necessary
• Ability to work independently, proactively, and take ownership of the business
• Ability to exercise sound judgment when to take the initiative and when to seek help
• Excellent interpersonal skills; well-spoken and articulate
• Strong customer service-oriented attitude and skills
• Solid financial and data management skills with strong attention to detail and accuracy
• Excellent presentation skills
• Proven written communication skills
• Exhibits exceptional teamwork, positive attitude, and is highly collaborative
• Strong proficiency with Excel, PowerPoint, and Word
• Event planning training/certification preferred
• Background and /or interest in marketing and training a plus

Preferred

• Event planning training/certification preferred
• Background and /or interest in marketing and training a plus

Benefits

• Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards.