Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Lead weekly client calls and provide clear performance updates
• Maintain proactive, high-quality communication (email, Slack, reporting)
• Set expectations and ensure clients understand strategy, progress, and next steps
• Own day-to-day performance across accounts, including content alignment and offer strategy
• Monitor performance and identify opportunities to improve GMV
• Oversee the affiliate team responsible for creator outreach and activation
• Work with content team to ensure output aligns with account strategy
• Oversee promotions, campaigns, and paid strategy oversight
• Translate performance data into actions across affiliate strategy and content

Requirements

• Experience in TikTok, influencer marketing, or social commerce
• Strong understanding of short-form content and what converts
• Highly organized with ability to manage multiple accounts at once
• Strong communication skills (client-facing)
• Data-driven mindset - you can interpret performance and act on it
• Comfortable in a fast-paced, high-growth environment
• High ownership mindset - you take responsibility for outcomes, not just tasks

Benefits

• Opportunity to work with fast-growing consumer brands
• Direct exposure to high-level TikTok Shop strategy and execution
• Fast-paced, high-ownership environment
• Clear path to increased responsibility and growth