TikTok Shop Account Director

USA (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

Job Summary

Own the end-to-end GMV growth and P&L for a high-velocity e-commerce shop, translating business goals into campaign plans, product strategy, pricing, and discount tactics that move revenue while managing margins.

  • Own GMV targets by campaign, SKU, channel, creator type, and ads contribution; translate goals into quarterly plans and weekly sprints.
  • Balance growth, margin, and inventory by adjusting budgets, discount strategies, hero SKUs, and content/audience mix.
  • Collaborate cross-functionally with media buying, content, ops, and product teams to ensure measurable GMV impact and inventory readiness.

Job Description

Responsibilities

  • GMV Planning and Business Strategy: Own the overall Shop GMV target and break it down by campaign, SKU, channel, creator type, content source, and ads contribution.
  • Build short-term and mid-term GMV growth plans based on business goals, available budget, product readiness, creator resources, and content capacity.
  • Identify growth levers across product, pricing, discount, content, creator, affiliate, ads, and shop operations.
  • Define key business priorities for each campaign cycle or weekly sprint.
  • Ensure that the team is not only producing content and running campaigns, but actually driving measurable GMV impact.
  • Continuously evaluate whether the current strategy is sufficient to hit GMV targets.
  • Make business decisions when trade-offs are needed between growth, margin, budget, inventory, content capacity, and ads efficiency.
  • P&L, Budget, and Margin Management: Own P&L planning and ensure that growth strategies are financially sustainable.
  • Set budget limits for creator spending, incentive programs, sample programs, and ads spending.
  • Work with the Media Buyer to align ad spend pacing with GMV goals, ROAS targets, and margin requirements.

Requirements

  • Strong experience in e-commerce, social commerce, creator commerce, performance marketing, marketplace growth, or brand growth.
  • Proven ability to own GMV, revenue, P&L, or commercial growth targets.
  • Strong understanding of product strategy, pricing, discounting, conversion, traffic, and margin.
  • Ability to translate business goals into operational plans and cross-functional tasks.
  • Strong analytical skills with the ability to interpret GMV, ROAS, ROI, CTR, CVR, margin, inventory, and SKU performance.
  • Strong project management skills and ability to coordinate multiple teams at the same time.
  • Strong communication skills and ability to drive accountability across functions.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Ability to make decisions with incomplete information and adjust quickly based on performance.

Preferred

  • Experience with TikTok Shop, Amazon, Shopify, marketplace platforms, affiliate commerce, or creator-driven e-commerce.
  • Experience working with creators, affiliates, paid media teams, and shop operations teams.
  • Experience managing campaign calendars and large promotional events.
  • Experience with GMV Max, ads boost, affiliate tools, seller center, CRM tools, or performance dashboards.
  • Experience in beauty, fashion, lifestyle, consumer electronics, home, health, or fast-moving consumer products.
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zeroto1

ZeroTo1 is the “go-to” Social Commerce agency of record, driving revenue for category-leading and disruptive DTC companies through social ads, performance influencer strategies and TikTok Shop management. Our vision is to be the world's #1 Social Commerce agency while partnering with category-leading brands to guide them to their dream outcome of an exit or IPO through our creative, community and influencer strategies. We’re building a world-class culture of execution that enables our employees to experience exponential professional and personal growth. Some of our clients include: ClickUp, Instacart, Landing, Jel Sert, Lowe’s, Feit Electric, Thumbtack, The Pets Table, MUD/WTR, Manna Vitality, Spoonful of Comfort, Jenny Craig, Nutrisystem, Organifi, Step One, Create Wellness, Obvi, The Oodie, Allbirds & more

Founded in 2020
Orange, California, USA
33 employees (21 in marketing)

Marketing Team

Marketing Team Size
19 (58% of company)

Traffic Signals

Monthly Visitors
4.3K
Traffic Source Mix
Search
31.9%
Direct
44.2%
Referral
7.8%
Social
14%
Paid
1.5%

Headcount Trend

Current headcount: ~33
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TikTok Shop Account Director

zeroto1 · USA · On-site