Telehealth Paid Media Director

New York City, NY (Hybrid)

$64K/yr – $135K/yrSenior Level8+ years expFull time

Posted 23 hrs ago

Job Summary

Own and lead the paid media strategy and teams for Telehealth and regulated healthcare, turning business goals into performance, measurement, and growth roadmaps across social, search, display, and video.

  • Own senior client relationships and translate objectives into clear strategies and testing roadmaps.
  • Direct cross-channel acquisition programs and mentor high-performing media teams.

Job Description

Responsibilities

  • Lead the development and execution of integrated paid media strategies across paid social, paid search, display, video, and emerging platforms.
  • Own senior client relationships, translating business objectives, customer economics, and growth goals into clear media strategies, measurement frameworks, testing roadmaps, and recommendations.
  • Lead paid media strategy for Telehealth and regulated healthcare businesses, navigating platform policies, privacy and data-use restrictions, measurement constraints, and business economics.
  • Oversee media planning, forecasting, performance and investment decisions, using acquisition efficiency, incrementally, and business economics to guide budget allocation and growth.
  • Diagnose performance beyond the media account, identifying how creative, conversion experiences, patient flows, measurement, product, and economics may enable or constrain growth.
  • Establish structured testing approaches across media, creative, targeting, offers, and conversion experiences, including environments with restricted targeting or limited conversion signals.
  • Lead, mentor, and develop teams of media buyers and strategists, establishing high standards for strategic thinking, execution, analytical rigor, and client service.
  • Maintain deep platform fluency and step into campaign structure, optimization, tracking, and performance detail when needed to guide teams and troubleshoot challenges.
  • Improve team processes, operating standards, and ways of working to support quality, scalability, and efficiency.
  • Stay current on changes in healthcare advertising policies, privacy and data-use requirements, measurement practices, and advertising platforms.

Requirements

  • Must currently live in New York City.
  • 8+ years of paid media or performance marketing experience, including significant agency experience and senior-level ownership of complex consumer acquisition programs, and at least 2 years of experience with Telehealth businesses.
  • Demonstrated experience leading paid media strategy for Telehealth, digital health, or similarly regulated healthcare businesses. Direct-to-consumer Telehealth experience is strongly preferred.
  • Strong understanding of Telehealth patient acquisition journeys and how media connects to downstream clinical, customer, and business outcomes.
  • Deep cross-channel expertise across paid social, paid search, display, video, and other relevant media channels, particularly Meta and Google.
  • In-depth knowledge of healthcare advertising and data-use restrictions and their implications for targeting, optimization, creative, conversion tracking, and measurement.
  • Strong understanding of acquisition economics, including CAC, contribution margin, retention/LTV, and payback, and the ability to connect media performance to broader business outcomes.
  • Experience managing meaningful media budgets and complex, cross-channel acquisition programs.
  • Proven success managing and developing high-performing media teams through coaching, training and clear performance standards, while leading senior-level client relationships.
  • Strong strategic, analytical, and commercial thinking, with the ability to turn complex performance and business data into clear recommendations and decisions.

Benefits

  • Unlimited vacation policy
  • Monthly Phone Stipend
  • Comprehensive Medical, Dental, and Vision insurance options
  • 401(K) plan with matching
  • Dog friendly office
  • Hybrid work opportunity
  • Bonus Perk - $50/week Seamless allowance
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WITHIN

WITHIN is the leading Performance Branding company. We are a digital-first, integrated media and creative agency built to drive measurable growth across the entire customer journey.Our Performance Branding framework unifies brand and performance marketing to eliminate silos and align strategy, media, and creative around shared business goals. The result is smarter investment, faster execution, and stronger outcomes.As a full-service digital marketing agency, WITHIN partners with some of the world’s most innovative brands, including The North Face, Timberland, Touchland, Ben & Jerry’s, and Casper. We help marketing leaders scale efficiently while strengthening brand equity.

Founded in 2015
New York, New York, USA
251 employees (130 in marketing)

Salaries

Posted range

$64K/yr – $135K/yr

Taken straight from the job posting.

See all WITHIN salaries

Marketing Team

Marketing Team Size
100 (40% of company)
Median Career Experience
9 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
11

Traffic Signals

Monthly Visitors
20.8K
Monthly Google Ads Budget
$20.2K
Traffic Source Mix
Search
34.7%
Direct
53.1%
Referral
5.7%
Social
5.3%
Paid
1%

Headcount Trend

Current headcount: ~251
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Telehealth Paid Media Director

WITHIN · New York City, NY · Hybrid