SVP, DOC
New York City, NY (Hybrid)
Posted 3 days ago
Job Summary
Leads multiple teams to achieve strategic objectives and delivers high quality results while serving as a strategic partner to clients across marketing, branding, media and customer experience.
- Guides senior staff and multiple teams to meet strategic goals and high-quality outcomes
- Maintains long-term client relationships as a strategic advisor across marketing, branding, media, and experience initiatives
- Oversees performance, profitability, and service delivery to ensure client satisfaction in complex environments
Job Description
Responsibilities
- Provides leadership to managers and/or senior-level professional staff, ensuring effective oversight and guidance.
- Accountable for the performance and outcomes of multiple, related teams, with a focus on achieving strategic objectives and delivering high-quality results.
- Develops and implements departmental plans that align with organizational priorities, addressing corporate/network/agency needs.
- Fosters collaboration and drives operational excellence to improve team performance and support broader organizational goals.
- Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives.
- Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes.
- Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.
Biolumina is a full-service, omnichannel global healthcare agency focused on bringing high-science brands to life. We build brand experiences that go beyond the rational and use emotional hooks to tap into the hearts of customers, igniting motivation to take action, change behavior, and create brand loyalty. We’re an agency built on curiosity. Our curiosity constantly drives a deeper understanding of everything we touch, using the power of science to translate customer insights into a clear and motivating brand story. We like to think of ourselves as “translational scientists” who take complex scientific ideas and translate them into captivating creative. We push one another to uncover truths, discover potential and create energy that moves the needle forward.If you’re ready to cultivate your curiosity and make a difference, take a look at our open positions listed on linkedin.com or http://www.omnicomhealthgroup.com/careers/
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