Supv, Marketing Communications

Atlanta, GA (Hybrid)

Salary Not AvailableSenior Level8+ years expFull time

Posted 5 months ago

Job Summary

Drive cross-channel communications for GNG, including internal/external messaging, social and email campaigns, and executive voice, with crisis readiness.

  • Must-have: 8+ years PR and 5+ years in management
  • Standout: Proven cross-functional leadership across social, email, and corporate comms
  • Experience with executive messaging and media relations

Job Description

Responsibilities

  • Internal & External Comms: Comms strategies focused on company, leadership, key marketing announcements, community, and strategic partnerships internally and externally. This includes crafting compelling messages, drafting press releases, and event coverage, as well as collaborating with the parent company Corporate Communications team to seed publications and drive increased brand awareness and perception.
  • Social & Email Marketing: Oversee GNG’s social media and email marketing strategies, which include developing and managing messaging calendars, content creation, email operations, channel deployment, and optimizations.
  • Crisis Management: Coordinate crisis management strategy and execution as needed
  • Drafting communication plans and subsequent key messages and press releases. Support the development of the “voice” of the company
  • Building out communication strategies across internal channels and external channels to ensure alignment across the enterprise (direct, social, email)
  • Overseeing the development and execution of social media campaigns
  • Overseeing the development and execution of email marketing campaigns and customer correspondence
  • Marketing operations as they pertain to social and email platforms
  • Support Community Relations and Executive Team
  • Promote products and services through public relations initiatives

Requirements

  • Bachelor's degree in English, Communications, Public Relations, Journalism, or a related field
  • 8+ years of experience in public relations, including supervisory and comprehensive marketing experience
  • 5+ years of proven and effective managerial skills
  • 5+ years of social media management, content creation
  • 5+ years of email and lifecycle marketing experience
  • Proven leadership experience in managing a team of subject matter experts
  • Proven success in executing internal & external communication efforts

Preferred

  • Channel-specific content creation
  • Experience with developing joint comms plans with community partnerships
  • CRM and data management systems
  • Experience managing an ESP for email operations and deployments
  • Expertise in social media management

Benefits

  • This position is supported by a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
SouthStar Energy Services logo

SouthStar Energy Services

SouthStar Energy Services has provided economical and reliable natural gas service to consumers for 25 years. SouthStar has built on the expertise of its parent company, Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). A history of solid financial performance and stability, as well as sophisticated in-house financial trading and risk management, has placed SouthStar in a position of leadership. Headquartered in Atlanta, we serve over half a million residential, small business, large commercial and industrial customers in multiple states. Depending upon your location, you may know us by one of our trade names: Georgia Natural Gas, Illinois Energy, Illinois Energy Solutions, Ohio Natural Gas, Grand Rapids Energy, Maryland Energy, or Florida Natural Gas.We operate a service network encompassing approximately 20 interstate natural gas pipelines and successfully manage more than 8 million customer interactions each year. By providing transportation and supply service 24-hours-a-day, 7-days-a-week, we help ensure dependable natural gas delivery year-round. If you’re looking for natural gas services and products customized to meet your budget and operational requirements, you can depend on SouthStar to meet your energy needs.

Founded in 1998
USA
SouthStar Energy Services logo

Supv, Marketing Communications

SouthStar Energy Services · Atlanta, GA · Hybrid