Responsibilities

• Our team is responsible for performing sales functions, including daily lead follow-up, coordination of tours and events at our newest community Eagle Crest South and assists teams in our other Eagle Crest Communities in La Crosse, Holmen, and Onalaska, WI.
• The Senior Living admission process includes tours, applications, taking reservations, and managing the wait list; you will help facilitate future senior residents’ transition to their new home!
• The Marketing Assistant manages inquiries in a professional and timely manner; counsels and advises prospective residents families on corporate wide levels of care; displays a thorough knowledge and understanding of all marketing contracts and documents, as well as community care levels, services and amenities.
• The successful candidate will utilize our leads management system for accurate documentation follow up. Initiate contact with prospective residents via telephone, written correspondence, property tours events to facilitate the selling process.
• Participate in coordination of marketing events and outreach targeted towards prospective residents and referral sources.
• Establish and maintain relationships with referral sources and community service providers to promote Eagle Crest Communities.
• Our team is responsible for managing the Eagle Crest Communities corporate brand image, developing and creating excellent digital and print media, managing online web and social media presence.
• Actively contribute and provide input in the research and development of Eagle Crest Communities’ marketing strategies and plans, developing digital and print media
• Assist with compiling and maintaining key reporting metrics that monitor marketing goals and local marketplace trends and demands.
• Performs additional work duties and responsibilities as needed

Requirements

• A passion for ensuring the highest level of customer service and satisfaction with internal and external referrals
• Hospitality, realty, sales, communications or marketing experience or degree beneficial
• Strong interpersonal and social abilities to successfully work in a team environment required
• Proven success in building positive relationships and an environment of trust with a genuine interest in regular interactions with older adults and their families.
• Proficiency with Microsoft Office suite.
• Highly innovative and growth-focused attitude with the ability to self-motivate and thrive under goals and accountabilities with exceptional time management skills.
• Exhibits a high level of organization and attention to detail with excellent communication and presentation skills required, with a strong knowledge of senior living services preferred
• Hospitality and Realty skills or experience is a plus!

Benefits

• Available at 50+ hours/pay period: Health Dental Insurance, Health Reimbursement, Health Savings, and/or Flexible Spending Account Options, Life and ADD Insurance, Short Term and Long Term Disability.
• Available at 20+ hours/pay period: Vision Insurance, Voluntary Supplemental Insurance Options, Pet Insurance.
• Available at 18+ hours/pay period: Tuition Investment Program.
• Available to all age 18+: Employee Assistance Program, 401(k).