Supply Operations Associate, Programmatic
New York City, NY (Remote)
Posted 2 weeks ago
Job Description
Supply Operations Associate, Programmatic
Application Deadline: 23 October 2026
Department: PAS
Employment Type: Full Time
Location: USA Remote
Description
Key Responsibilities
- Own day-to-day performance tracking across SSPs and PMP deals, flagging underperformance early and leading initial root-cause analysis
- Support PMP audits by identifying stale or underperforming deals and pulling the data needed for renegotiation
- Coordinate custom PMP setup with media owner partners, translating campaign needs and targets into deal specifications
- Coordinate regular partner business reviews: pull stats, prepare decks as needed, and track follow-ups to completion
- Serve as the first point of contact for partner questions and issues, escalating to senior team members as needed
- Support site list reviews, inventory quality checks, and platform access management
- Maintain internal dashboards tracking partner and deal performance, and ensure data accuracy
- Partner with PAS, Managed Service, DIG, Tech, and other Big Happy teams to resolve issues and align on priorities
- Support and document structured tests of SSP platforms against benchmark partners
Skills, Knowledge and Expertise
- 1-3 years in ad tech or programmatic (SSP, DSP, publisher, or agency side)
- Working knowledge of PMPs, deal IDs, and supply path concepts
- Strong Excel and data analysis skills, with a keen eye for data accuracy
- Clear, professional communication with external partners
- Highly organized, able to manage multiple partners and follow-ups at once
- Exposure to SQL or BI tools (Looker, Quicksight, etc.)
- Experience with DOOH and/or mobile web supply
Benefits
- Full-time position with a competitive base salary
- Access to benefits, including Healthcare, Dental, and Vision
- Unlimited PTO - take what you need
- HSA/FSA match program
- Participation in Big Happy’s stock program
- Paid Parental Leave
- Half Day Fridays (except Q4)
- Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
- A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact
BIG HAPPY
Big Happy is the Ad Tech leader in high-impact mobile ads – by combining cutting-edge creative with unmatched service, deep industry integrations, and a relentless focus on client success, they’re reimagining what mobile advertising should be.
Salaries
Posted range
$75K/yr – $92K/yr
Taken straight from the job posting.
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.
