Responsibilities

• Ensure timeliness and quality of builds, ensuring recommendations are strategically aligned with campaign goals
• Responsible for pre-launch review and compliant launch of uploads, both through review and ongoing process training
• Review and up-level optimization calendar and test plans, ensuring implementation and sharing of results
• Review client-facing materials and provide feedback to ensure quality, depth and timeliness
• Active and vocal role in representing Search in client meetings, building trusting relationships with client counterparts to be viewed as strategic search expert
• Support team reporting workstreams, helping bring meaning and action to performance data, and partners across teams to evolve approach
• Lead the completion of annual plan deliverables and presents to clients/partners, ensuring connection between brand objectives, cross-channel plan and Search approach
• Provide upfront direction and training to team and confirm timelines/check in's to ensure deliverables are completed on time
• Oversee daily operations of Associate and Sr. Associate teams, providing clear and direct feedback on opportunities for improvement
• Proactively share learnings across PHM, both personally as well as identifying opportunities for broader team to increase visibility

Requirements

• Ability to multi-task and manage one’s time, demonstrating personal organization and ability to meet deadlines while maintaining attention to detail
• Proven ability to lead people and projects with experience delegating, providing clear direction, training and coaching others on Search tasks, concepts, and personal growth
• Strong communication and listening skills, deeply understanding the needs of others and articulate their needs
• Diligently and flawlessly executes on assigned area of project
• Takes initiative and shows accountability for team’s work, proactively working to solve problems, improve process and create efficiencies
• Exhibits integrity, trust and investment in self-development
• Adherence to agency procedures (timesheets, required trainings, 360 feedback, etc)
• Bachelor’s degree preferred, with 4+ years of direct Search campaign management
• Healthcare industry knowledge a plus

Preferred

• Bachelor’s degree preferred, with 4+ years of direct Search campaign management
• Healthcare industry knowledge a plus