Supervisor, Media Operations
Miami, FL (On-site)
Posted 2 days ago
Job Summary
Own investment operations support for channel teams, manage Prisma inputs and hygiene, oversee monthly media billing and reporting, and track data to ensure budgets are met while partnering with investment teams to troubleshoot issues.
Job Description
Responsibilities
- Serve as investment operations support and right hand for the channel investment teams
- Own Prisma inputs and hygiene, partnering with investment teams to support questions on campaign setup, IOs, and actualization
- Ensure compliance of campaign taxonomy and accuracy in Prisma, and provide system support as needed
- Track and monitor data to ensure purchased activity does not exceed approved budget
- Work closely with investment teams to troubleshoot issues or discrepancies in the buy system
- Ensure timely communication and follow-ups to meet actualization and reconciliation deadlines
- Pull and compile data on a monthly as well as on an as-needed basis
- Oversee and manage monthly paid media billing and financial reporting in partnership with Media Ops Supervisor, including but not limited to:
- Lead the monthly billing kickoff and prepare the media billing tracker
- Track media authorizations, PO#s and client approved budgets
Requirements
- Minimum of 3 years of experience in media agency operations, billing, or investment operations support
- Bachelor’s degree in marketing/advertising, business administration or finance preferred
- Experience running monthly media billing and reconciliation
- Service-minded; enjoys being the go-to support for investment teams
- Detail-obsessed, organized, and calm under deadline pressure
- Flexible and able to adapt to change in a fast-paced, constantly changing environment where processes are still being built
- Able to manage many stakeholders and deadlines at once
- Consistently demonstrates a desire to learn through proactivity and initiative
- A team player who enjoys learning, and is willing to lean in to new opportunities
- Deep, hands-on Prisma/Mediaocean expertise
Preferred
- Experience with Guidelines Planning/MediaTools
- Interest in automation tools to streamline workflows
- Experience building process from the ground up
Benefits
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances
Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. Our diverse teams of strategists, creative thinkers, experience builders, and technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America.
Salaries
Posted range
$75K/yr – $115K/yr
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