Responsibilities

• As a Marketing & Public Relations Intern, you’ll take on a variety of responsibilities related to guest engagement within social media across all of our parks. This includes both public and private social media dialogue with guests, geared towards driving positive guest outcomes and engagements.
• Park tours with members of your leadership team
• Planned meeting sessions with members of your leadership team
• Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites
• Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community
• Monitor, track, and report on feedback, online reviews, and comments
• Build relationships with guests, annual pass holder communities, influencers and the community as a whole
• Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives
• Nurture a stronger sense of community and provide powerful consumer insights on our fans
• Maintain active dialogue with brand advocates, prospective guests, influencers and fans

Requirements

• Currently pursuing a college degree
• Commit to working through the 2025 peak operating season (mid May– mid August)
• Flexible availability (schedules include nights, weekends, and holidays)
• Excellent human relations and communication skills

Preferred

• Previous leadership or theme park experience
• Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways