Responsibilities

• Manage all Ronald McDonald House Oregon social channels including Facebook, Instagram, LinkedIn. Create posts that align with our social media strategy and respond to comments and messages. (Note: this does not include Bend or Springfield pages)
• Write and help manage our monthly donor newsletter and Portland-specific regional quarterly newsletter, using narrative to strengthen emotional connection and inspire donor loyalty.
• Source and curate compelling stories that reflect the impact of our work. Collaborate with program staff to highlight authentic voices and lived experiences of our guest families.
• Capture photo and video content within our Houses to share with key stakeholders and our social community.
• Under the guidance of the Director of Engagement, serve as the stewardship manager for individual donors at or below $1,000 (Grand Givers) in Portland to foster long-term retention and identify upgrade potential.
• Implement donor stewardship activities including renewals, recognition, touchpoints, and local engagement opportunities.
• Help establish a Grand Givers Society in Portland and facilitate the first Grand Givers Event.
• In collaboration with leadership, execute monthly recurring donor campaigns.
• Create personalized donor touchpoints including handwritten notes, local impact updates, and small-scale engagement opportunities.
• Assist with communications, donor experience and engagement around signature events. This includes Portland Golf Classic and Hope-Raiser Gala.
• Support our two annual giving society events, Tanner Society and Circle of Giving.
• Look for opportunities to improve our Ronald McDonald House Oregon communications and engagement based on trends, gaps and community feedback.
• Support Portland Engagement Team activities and events as needed. This may include networking events, tours, meetings, and event support.

Requirements

• 1-3 years of nonprofit experience, preferably in donor relations, stewardship, or marketing/communications.
• Strong interpersonal and communication skills with a warm, professional demeanor.
• Attentive to detail with solid follow-through and organizational skills.
• Familiarity with donor database/CRM systems (Raiser's Edge preferred), email marketing tools, social media management, and Canva.
• Collaborative team player who thrives in a mission-driven culture.
• Ability to manage multiple priorities with accountability and discretion.
• Primarily office-based in Portland, OR with local travel required for meetings and community visibility.
• Must be able to work flexible hours including occasional evenings/weekends.
• Must be able to lift up to 40 pounds
• Must have a valid driver’s license

Preferred

• Experience supporting gift officers or executive leaders in donor-facing work is strongly preferred.

Benefits

• Generous Paid Time Off: 180 hours of PTO annually, plus 12 paid holidays (10 standard holidays and 2 floating holidays).
• 100% Covered Healthcare: We cover 100% of the cost of medical and dental benefits for employees and their dependents.
• Retirement Savings: A SIMPLE IRA with up to a 3% match.
• Annual volunteer hours to give back to the community.
• Employee Assistance Program (EAP).