Responsibilities

• Lead 2+ partner accounts, specifically focusing on higher-profile client relationships.
• Review and approve team strategies for a pod of accounts, ensuring Influencer and Paid Managers align with high-level brand goals.
• Challenge, evolve, and scale account strategies while establishing rapid-response "Plan" and emotional recovery strategies during crises or plateaus.
• Oversee metrics trackers, YTD performance goals, and platform analytics to develop course-correcting action plans for underperforming accounts.
• Establish $A/B$ testing frameworks to guide strategists and specialists on turning data insights into repeatable content wins.
• Evaluate, recommend, and drive the adoption of new social media software, AI tools, and strategic platforms.
• Oversee storytelling quality, reactive engagement audits, and process efficiency across all pod accounts.
• Develop and execute comprehensive yearly content plans that drive authentic, revenue-generating engagement.
• Establish proactive engagement tactics, define quality benchmarks, and refine engagement targets.
• Ensure resonant, authentic storytelling across marketing disciplines while evaluating creative portfolios and content calendars for strategic alignment.

Requirements

• Proven experience in social media management, account leadership, and strategic planning across major social networking platforms.
• Demonstrated background in leading partner accounts, high-level client relations, and crisis management ("Account Recovery").
• Strong knowledge of social media analytics, reporting tools, and $A/B$ testing methodologies to measure YTD growth and platform performance.
• Experience managing cross-functional alignment across marketing disciplines, including Influencer and Paid Media.
• Demonstrated ability to mentor, train, and manage junior staff while facilitating personal and professional development.
• Deep passion for culture, food, and travel, with a pulse on industry personalities, products, and emerging trend forecasts.
• Exceptional communication skills with a track record of delivering candid feedback, innovative ideas, and data-informed presentations to executive stakeholders.
• Proven ability to build positive team culture, organize team initiatives, and foster an open, supportive work environment.

Benefits

• Health, Vision & Dental Coverage
• Half-Day Fridays
• Generous Paid Time Off
• Company-Paid Life Insurance
• 401(k) Retirement Plan
• Paid Parental Leave
• Professional Development Opportunities