Responsibilities

• Own the product roadmap for our marketing data products and Customer Data Platform (CDP) — from discovery through delivery and performance measurement
• Drive the vision for AI and agentic solutions that surface smarter marketing insights, including automated decisioning, personalization, and campaign optimization
• Work closely with credit strategy, marketing, and engineering to turn analytical insights into product capabilities customers experience
• Manage and grow our external partner ecosystem enabling data exchange capabilities with — credit bureaus, referral partner networks, and martech/adtech platforms like Google and Meta
• Write clear product requirements with well-defined acceptance criteria; use data and AI tools to inform prioritization and keep the backlog sharp
• Be the product voice for business stakeholders across the company — translating priorities into roadmap decisions and keeping people aligned on progress and tradeoffs
• Lead program increment (PI) planning for your product area — breaking initiatives into deliverables, aligning quarterly objectives across teams, and making sure we're committing to the right things each cycle
• Prioritize ruthlessly based on business impact, technical feasibility, and strategic fit — and stay hands-on through execution to remove blockers and keep delivery on track
• Participate actively in scrum ceremonies — sprint planning, standups, reviews, and retrospectives — as a day-to-day partner to engineering driving accountability and momentum.
• Provide oversight for prioritization, delivery execution, and realization of planned business outcomes.

Requirements

• 6+ years of product management experience; bachelor's degree or higher, or equivalent combination of education and experience
• You own your product area end-to-end — from strategy through execution — and don't wait to be told where to focus next
• You're comfortable with data and analytics and can turn complex model outputs into clear, actionable product decisions
• You're someone stakeholders across the company trust — you get to the real problem, make good calls, and follow through
• You have good judgment and know how to balance speed, quality, compliance, and long-term thinking
• You use AI tools in your day-to-day work — for requirements analysis, product discovery, and research — and you're good at helping others do the same while knowing when not to rely on them
• You understand how AI and ML fit into credit and marketing decisions — the limitations, the regulatory context — and you don't cut corners on rigor
• You're curious about how data, AI, and partner ecosystems can change what's possible in customer engagement and you're always looking for better ways to work

Preferred

• MBA or advanced degree in business or a quantitative field
• Background in fintech or consumer lending
• Experience with CDP platforms, credit bureau data, or marketing decisioning tools
• Hands-on experience with martech/adtech platforms (Google, Meta, or similar) or managing data and referral partner relationships
• Experience working alongside credit modeling, risk strategy, or data engineering teams

Benefits

• We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
• We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.