Sr Product Education & Video Marketer/Devrel at Syndesus | San Francisco, CA | $190K/yr – $230K/yr

Syndesus

Sr Product Education & Video Marketer/Devrel

San Francisco, CA (On-site)

$190K/yr – $230K/yrSenior LevelFull time

Posted 4 months ago

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Job Summary

Drive end-to-end product education for a Voice AI startup, owning launches, user education, and cross-functional collaboration.

Own end-to-end feature launches, from context to GA.
Must-have: Proven experience leading feature launches for technical B2B or developer-facing products.
Standout: Cross-functional collaboration across Product, Engineering, Design, Growth, and Content teams.

Job Description

Responsibilities

Own end-to-end feature launches, from early product context through general availability
Translate complex technical capabilities into clear, compelling user value
Build and evolve the product education system — documentation, guides, videos, and in-product education
Partner cross-functionally with Product, Engineering, Design, Growth, and Content teams
Serve as the voice of the user — identifying friction, confusion, and adoption gaps
Create hands-on content users actually want to engage with
Drive clarity and consistency in how a new AI product category is taught and understood

Requirements

Proven experience leading feature launches for technical B2B or developer-facing products
Ability to explain complex concepts clearly and compellingly
A PM mindset with a marketer's execution instinct
Deep care for user adoption and success outcomes
Comfort operating with ambiguity and high ownership
Strong creative and strategic range across video, docs, and in-product education formats

Benefits

100% medical, dental, and vision coverage
Generous daily meal credit
Wellness, commuter, phone, and internet reimbursements
Relocation assistance provided
Visa sponsorship available (H-1B, TN, L-1, E-3, F-1, O-1)

Syndesus

Syndesus builds engineering teams in Canada for VC-backed startups in the US, and offers Professional Employer Organization (PEO) services for US companies seeking to employ workers remotely in Canada. Additionally, Syndesus can assist foreign-born tech workers (and their U.S. employers) with options for working remotely in Canada if they cannot stay in the U.S. due to immigration/work visa issues. Learn more at syndesus.com

Founded in 2014

Toronto, Ontario, CAN

27 employees (2 in marketing)

www.syndesus.com