Responsibilities

• Write, edit, and refine press releases, executive bylines, media pitches, and soundbite copy that reflect CAI's brand voice and business priorities
• Develop action plans that translate PR and communications strategy into clear, time-bound execution steps
• Collaborate closely with CAI's external Public Relations agency to develop and execute strategic PR initiatives, ensuring alignment with business goals and brand standards
• Support internal communications efforts, ensuring messaging is consistent, timely, and aligned with CAI's brand messaging and core values
• Research award and recognition opportunities, draft compelling submission narratives
• Contribute to the continued success of established PR programs by identifying and introducing innovative, creative strategies and story angles
• Partner with cross-functional groups across the organization — including Sales, HR, Operations, and executive leadership — on targeted programs and projects that enhance internal and external communication
• Maintain current knowledge of emerging PR and communications trends, tools, and best practices, and recommend changes to programs, policies, or practices as appropriate
• Manage, coach, and develop one direct report, setting priorities and reviewing work to ensure quality and consistency of output
• Track and report on PR and communications performance metrics, sharing results and insights with the CMO and other stakeholders

Requirements

• Bachelor's degree in communications, Public Relations, Journalism, Marketing, or related field, or equivalent experience
• 7+ years of progressive experience in public relations, corporate communications, or a related discipline, ideally within a corporate or agency environment
• Prior experience managing or mentoring a direct report or junior team member preferred
• Experience managing the relationship with an external PR agency is required
• Prior experience at a technology services company or in the SLED space is preferred
• Exceptional writing and editing skills, with the ability to adapt tone and style across press releases, bylines, executive talking points, and internal communications
• Strong project management skills, with the ability to build and execute action plans against multiple concurrent initiatives an deadlines
• Sound news judgment and a demonstrated ability to identify and shape compelling stories and award-worthy achievements
• A collaborative, relationship-driven approach to working with agency partners and cross-functional stakeholders at all levels of the organization

Benefits

• Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.