Sr. eCommerce Strategy Manager

Mountain View, CA (Hybrid)

$135K/yr – $150K/yrSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Own the subscription category with P&L ownership, driving growth and profitability through pricing, promotions, and cross-functional collaboration on product, marketing, and operations to deliver an exceptional customer experience.

  • Pricing and promotions strategy to optimize acquisition and long-term profitability.
  • Cross-functional leadership with marketing, product, tech, and sourcing to shape roadmap and operations.
  • Data-driven insights into customer behavior and market trends to identify and execute growth initiatives.

Job Description

Responsibilities

  • You are a seasoned business owner with a track record of managing a P&L and driving growth in a fast-paced eCommerce environment.
  • You will be the category manager for our subscription business, our largest and most foundational line of business and support our growing individual products business.
  • You will own pricing and promotion strategies to optimize both customer acquisition and long-term profitability.
  • You will influence product roadmap, marketing, and operations decisions partnering closely with your counterparts on those teams to achieve goals.
  • You enjoy owning, creating, and executing strategies to drive customer growth and satisfaction while developing innovative solutions to meet customer needs in new ways.
  • You are customer-focused, looking after all aspects and touchpoints of the customer experience, and adapting and evolving our offering to better meet customer needs.
  • You are data-savvy, capable of analyzing consumer behaviors, market trends and business performance to identify and execute growth initiatives.
  • You are a strong communicator (written and verbal) who can synthesize data into clear strategies and influence partners across the organization.
  • You enjoy working cross-functionally across marketing, technology, product, and sourcing to bring an amazing customer experience to life.
  • You are tenacious and dedicated and thrive working with ownership, autonomy, and a healthy dose of competition.

Requirements

  • 6+ years of experience in driving eCommerce strategy and growth
  • BA/BS required
  • Demonstrated P&L ownership — you've managed a business with real accountability for results
  • Strong analytical skills — you can dig into data, find the story, and turn it into actionable recommendations
  • Experience developing and executing pricing and promotion strategies
  • Excellent written and verbal communication skills, including presenting to and influencing executive leadership
  • Entrepreneurial drive — you take initiative, roll up your sleeves, and make things happen

Preferred

  • MBA or similar graduate degree
  • Background in strategy consulting and/or subscription businesses
  • Experience in consumer subscription products, retail eCommerce, digital platforms, or related fields

Benefits

  • In addition to base pay, KiwiCo offers a comprehensive total rewards package, which may include opportunities for an annual bonus, stock options, and a variety of benefits related to health, financial security, and well-being.
KiwiCo Inc. logo

KiwiCo Inc.

2.8 Glassdoor

Founded in 2011, KiwiCo delivers seriously fun science, art, and engineering crates that are designed by our expert team and tested by kids. With over 50 million crates delivered worldwide, we inspire kids to think bigger and explore the world around them.

Founded in 2011
Mountain View, California, USA
143 employees (39 in marketing)
37% recommend to a friend
41% CEO approval

Recent Ads

Traffic Signals

Monthly Visitors
783.5K
Monthly Google Ads Budget
$32.5K
Traffic Source Mix
Search
41.1%
Direct
47.3%
Referral
5.1%
Social
5.1%
Paid
1.2%

Headcount Trend

Current headcount: ~144

Marketing Team

Marketing Team Size
16 (11% of company)

Funding

Total Funding
$10M
Last Raise
$3M
Series A, 11 years ago

Funding History

  • Feb 2015
    Series A • $3M
  • Jan 2014
    Series Unknown
  • Jan 2012
    Series A • $5M