Sr. Ecommerce Manager

Erlanger, KY (On-site)

$110K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own and scale the ecommerce business by shaping strategy, optimizing site performance, and coordinating cross-functional launches and campaigns to grow online revenue and improve customer experience.

  • Growth Engine: Define and execute end-to-end ecommerce strategy across platforms, merchandising, and promotions to maximize revenue and conversion.
  • Operations & Experience: Manage platform performance, content accuracy, inventory coordination, and fulfillment to meet customer expectations.
  • Analytics & Partnerships: Analyze sales data and trends to inform decisions, and oversee vendor relationships and technology/logistics partners for ROI.

Job Description

Responsibilities
  • Develop and implement comprehensive ecommerce strategies that align with overall business objectives and drive online sales growth.
  • Manage day-to-day operations of ecommerce platforms, ensuring optimal site performance, user experience, and content accuracy.
  • Analyze sales data, customer behavior, and market trends to identify opportunities for improvement and inform decision-making.
  • Collaborate with marketing teams to design and execute digital campaigns, promotions, and SEO initiatives that increase traffic and conversion rates.
  • Lead cross-functional teams to coordinate product launches, inventory management, and fulfillment processes to meet customer expectations.
  • Oversee vendor relationships and negotiate contracts with technology providers, payment processors, and logistics partners.
  • Monitor key performance indicators (KPIs) and prepare regular reports for senior leadership to track progress and ROI.
  • Stay current with ecommerce industry trends, emerging technologies, and competitive landscape to recommend innovative solutions.
Requirements
  • Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
  • At least 5 years of experience managing ecommerce platforms and online sales channels.
  • Proven track record of driving revenue growth through ecommerce strategies and digital marketing.
  • Strong analytical skills with experience using data analytics tools to interpret performance metrics.
  • Excellent project management and leadership abilities to manage cross-functional teams effectively.
Preferred
  • Master’s degree in Business Administration, Digital Marketing, or a related discipline.
  • Experience with major ecommerce platforms such as Shopify, Magento, or Salesforce Commerce Cloud.
  • Knowledge of SEO best practices, paid advertising, and conversion rate optimization techniques.
  • Familiarity with UX/UI principles and website design to enhance customer engagement.
  • Certification in Google Analytics, Google Ads, or other relevant digital marketing tools.
Benefits