Responsibilities

• Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
• Provides subject matter expertise to support strategic priorities.
• Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
• Perform other duties as assigned.
• Responsible for tactical execution and portfolio support of the Fraud Prevention & Transportation Returns Management organization. This role will play a vital role in advancing the business strategy, commercial excellence and product roadmap to solve customer problems related to fraud management and reverse logistics.

Requirements

• Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.
• Three (3) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product management, and technology support.
• More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.
• Strong ability to understand business and customer needs, customer and/or user experience management, product analysis and technology capabilities.
• Technical acumen.
• Strong collaboration, communications and analytical skills.

Preferred

• Pay Transparency: Salary grade (E26) MEM range($6,511.62/mo - $10,744.16/mo), PGH range($6,854.33/mo - $11,309.65/mo), Plano range($6,854.33/mo - $11,309.65/mo)

Benefits

• For details on our comprehensive benefits, click here.