Sr. Development Coordinator
Baltimore, MD
Posted 3 days ago
Job Description
This role supports OAG’s operations by managing constituent inquiries, ensuring data and gift processing accuracy, and coordinating key administrative, financial, and campaign-related tasks. This role requires strong customer service skills, adaptability, and operational judgment in a fast-paced environment focused on delivering a high-quality donor experience.
The Sr. Development Coordinator will provide multi-faceted support to Development and Alumni Relations (DAR) and work collaboratively and in consultation with other staff to ensure development programs, projects, and initiatives are fully supported. The Sr. Development Coordinator will contribute to projects and detailed reporting.
Specific Duties & Responsibilities:
- Serve as lead to triage internal and external constituent inquiries.
- Work closely with team members and leadership to promptly resolve any constituent issues.
- Ensure the accurate processing of contributions and maintain the integrity of the donor database (CRM).
- Review and ensure data quality. Triage issues to the team and leadership.
- Compile and analyze data. Produce ad hoc and regular reports.
- Assist team leadership with reporting and analysis of gift and pipeline-related data
- Ensure successful prospect identification/pipeline building, portfolio management, and other processes for gift officer support.
- Partner with the Director of Development (DOD)/team lead on work plan preparations and submissions.
- Generate and manipulate templated and customized donor, prospect, and faculty reports.
- Research and/or compile briefing materials and presentations.
- Proofread and edit documents and office communications.
- Assist with planning, executing, and evaluating special events. Staff events as assigned.
- Coordinate project management (schedule meetings, create timelines, prepare agendas, and follow up on action items).
- Represent the team on committees.
- Submit travel reimbursements for business-related expenses using Concur.
- Maintain and monitor the operating budget.
- Provide back-up administrative support for team members.
- Other duties as assigned.
In addition to the duties listed above the Sr. Development Coordinator will:
- Support premium campaign efforts by planning and executing full-scale premium fulfillment logistics, including operational coordination, ongoing reporting, exception tracking, and analysis for 3+ premium campaigns each Fiscal Year.
- Ensure continuity and support reconciliation of gifts—outright and recurring—across several channels to include segmentation, suppressions, receipting, and recording of gifts (GiveCampus, OAG’s eComm forms, CDS, etc.)
- Coordinate invoice approvals and processing, procurement card reconciliation, and vendor maintenance in accordance with the Team’s needs and University policies and procedures.
- Contribute to team effectiveness by documenting processes, training colleagues on changing procedures, and actively analyzing our efforts and impact.
Minimum Qualifications
- High school diploma or graduation equivalent.
- Five years related experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Bachelor’s degree.
- Experience using a CRM
- Outstanding interpersonal and communication, relationship building, operational execution, and attention to detail
- Digital agility and tech-focused process improvement
Classified Title: Sr. Development Coordinator
Job Posting Title (Working Title): Sr. Development Coordinator
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: Minimum: $42,500 - Maximum: $73,700 (targeted salary: $57,000; commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri, 8:30am-5:00pm
FLSA Status: Non-Exempt
Location: Mount Washington Campus
Department name: 10001634-Annual Giving
Personnel area: University Administration
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Salaries
Posted range
$43K/yr – $74K/yr
Taken straight from the job posting.
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