Sr. Communications Manager, Amazon Flex Worldwide Strategy

Responsibilities

• Own the strategy and execution of communications programs that improve the delivery partner experience across Amazon Flex products and programs
• Create and manage driver communications across email, FAQs, newsletters, video, websites, and other channels
• Project manage launches with cross-functional stakeholder groups (such as product managers, Safety, Operations, Driver Support, regional communications managers, and Voice of Driver teams) to ensure consistent message integration
• Develop global communications toolkits, templates, processes, and messaging that serve as a model for partner teams
• Track, analyze, and report on individual campaign results; optimize communications using data; and consult on big-picture business trends
• Manage cross-functional initiatives across markets and languages
• Innovate, implement, and test learning strategies that drive scalable impact
• Develop best practices in engagement and execution to establish standards for partner teams

Requirements

• 6+ years of professional non-internship marketing experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional marketing programs
• Experience developing and executing campaigns across a multitude of timezones and languages

Preferred

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience in editorial writing

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• Learn more about our benefits at https://amazon.jobs/en/benefits.