Sr Comms Specialist Product Supply

Responsibilities

• Oversee development and delivery of distributor communications related to product supply, including supply/ordering system updates, distributor alerts, order reminders, new product launches, splash screens, downtime and production updates and other related communications.
• Oversee development and delivery of communications related to distributor operations, including system improvements, business processes, transportation etc.
• Support the supply chain, commercial operations and transportation organization.
• Develop and manage talking points for the customer service and commercial operations team.
• Collaborate across multiple teams to develop and execute communication plans that ensure consistent messaging for internal and external audiences in alignment with company objectives.

Requirements

• You have a bachelor’s degree in communications or journalism or equivalent experience (4+ years) in customer service
• You have at least 5 years’ experience and familiarity in SAP or similar systems.
• You have excellent written and verbal communications skills.
• You are proficient in the software and tools required to retrieve data and deliver detailed supply communications to distributors (Excel, mail merge, reporting tools, etc.).
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of business priorities.
• You build relationships and collaborate across teams to get to the desired outcome.
• You utilize strong judgment skills to assess risks and manage issues.
• You effectively collaborate across multiple departments to develop and execute strategic communication plans.
• You excel at organizing and managing multiple projects at once.
• You take accountability for results – acting with integrity and honoring commitments.

Benefits

• Flexible work programs that support work life balance including a hybrid work model of 4 days in the office
• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
• Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences