Sr. Account Manager (for Brewery Clients)

Responsibilities

• Be the face of Harbor for our brewery clients—building strong, trusted, long-term relationships.
• Understand each brewery’s vibe, voice, and vision so we can align our marketing with their goals.
• Collaborate with our creative, ads, and strategy teams to make sure campaigns run smoothly and hit KPIs.
• Keep clients in the loop with regular updates, honest communication, and proactive insights.
• Identify ways to deepen the relationship, expand services, and create more value for both sides.
• Step up when things go sideways, ensuring quick resolutions and client confidence.
• Ensure deliverables are on-brand, on-time, and driving results.
• Spot upsell opportunities and help us grow revenue within existing brewery accounts.

Requirements

• 3+ years in agency account management.
• Must have hands-on experience and background in Meta advertising, email marketing (Klaviyo, Mailchimp, Constant Contact, etc.), and SMS marketing.
• Strong verbal communicator who thrives on building rapport and managing expectations.
• Strong written communication skills.
• Super organized—you'rе the type who color-codes your Google Calendar.
• Quick thinker and creative problem-solver.
• Passion for helping businesses grow and a soft spot for craft beverages.
• Team player with a positive attitude and hunger to learn.
• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).