Responsibilities

• Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels
• Develop media strategies for growth based on overall agency goals/objectives
• Coordinate across internal Amazon teams to streamline agency servicing and ensure efficient resolution of agency-wide blockers
• Educate agencies on Amazon’s ad tech offerings, performance metrics, insights, and how to achieve greater results on Amazon,
• Create and identify new insights based on first-party and third-party research
• Co-own agency revenue targets with advertising development managers and achieve these targets
• Report effectively on agency account health, revenue pipeline, and provide bridge plans to senior management
• Build and maintain effective partnership with advertising development managers and other account team members
• Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
• Define team processes and best practices for agency engagement, sharing them across the team and holding partner teams accountable for improvements

Requirements

• Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Experience in process improvement
• Experience working in the absence of preset work instructions and being instrumental in setting up documentation
• 8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics etc.
• Experience in programmatic, display, or CTV planning/buying
• Demonstrated ability to manage agency issues that impact several groups with differing business objectives

Preferred

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience providing training and mentorship
• 10+ years work experience in Advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused roles
• Programmatic strategy, emerging AI tool adoption, and implementation experience
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
• Experience defining team processes and best practices
• Experience working across diverse groups and communicating across increasing diversity of locales, roles, and functions
• Ability to make smart trade-offs and understand what will have long-lasting impact on agency business

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave