Researcher, Executive Search (Energy, Mining & Process practice group)
Egon Zehnder
Miami, FL (Hybrid)
$85K/yr - $95K/yrIn-houseFull-timeMid level3+ years exp.
1 month ago
Specialist, Process & Communications
St. Louis, MO (On-site)
Salary Not AvailableFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Founded in 1878, Caleres, originally known as Brown Shoe Company, is a global footwear company comprised of some of the world’s most loved brands including Famous Footwear, Sam Edelman, Naturalizer, Dr. Scholl's, and Allen Edmonds and many more. Caleres' legacy includes 145+ years of craftsmanship, a passion for fit with a mission to inspire people to feel great…feet first.
Join our dynamic and thriving footwear company as a Specialist, Process & Communications in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.
What will you be doing?
- Drive Communication & Content Management: Create, publish, and maintain accurate and timely resource content for the Contact Center
- Support Process Improvement: Facilitate projects by collecting, distributing, and proofing information while evaluating process effectiveness
- Partner Cross-Functionally: Collaborate with IT, Retail, Training, QA, and Systems teams to research application bugs and improve processes
- Enhance Training & Employee Engagement: Create brand, product, and seasonal training materials for associates
- Maintain Operational Excellence: Maintain knowledge of customer care systems, store operations, and eCommerce processes
Perks you will enjoy!
- Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
- Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
- Get Paid When You Want: Access your money as you earn it and request your earnings before payday
- Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
Qualifications that make you the perfect fit!
- Writing and communications experience required
- Contact center or retail experience preferred
- Strong written communication skills, including grammar, spelling, and proofreading
- Excellent organizational skills with the ability to manage multiple projects simultaneously
- Proficiency in Microsoft Office Suite required
- SharePoint and Adobe Acrobat experience preferred
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud
Caleres
Caleres is the home of today’s most coveted footwear brands around the world and represents a diverse portfolio spanning all of life’s styles and experiences. Every shoe tells a story and Caleres has the perfect fit for every one of them. Caleres’ brands live in all channels of today’s global marketplace, including our 1,200+ branded retail locations as well as department and specialty stores, branded e-commerce sites, and many third-party retail sites. Our brand collections have been developed and acquired to meet the evolving needs of today’s assorted and growing audiences. Consumer insights drive every aspect of the innovation, design, and craft that go into our distinctly positioned brands, including Famous Footwear, Sam Edelman, Naturalizer, Allen Edmonds, Vionic, and Dr. Scholl’s Shoes.Caleres’ 145-year legacy of craftsmanship provides our foundation. But our next chapters are being written through investments in technology, trend research, manufacturing, sustainability, sourcing, and the brilliant people who will lead us into the future – helping Caleres deliver the strongest, most desired brand portfolio in the market.The Caleres story is most simply defined by the company’s mission: Inspire people to feel great...feet first.
